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In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it.

If you want to have a real impact, NetApp is the place for you. You’ll make a difference—while still maintaining a healthy work-life balance. Who are we? Forward-thinking technology people with a heart. Join us.

Sales Operations Lead

Remote - US
Job category: Business Operations Job ID: 125411-en_US
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About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

The Sales Operations Lead will work closely with the Area Sales Ops Leader, sales leadership, and cross-functional teams to lead operational excellence around pipeline, bookings, and revenue within Areas. They will act as trusted business partners to the Regional or District leaders to help execute operational rhythm of business, strategize, and help execute around sales plays and programs that drive growth and efficiencies within the sales organization in their respective areas.
The role requires both a strategic mindset and the ability to roll up your sleeves. The successful candidate will be passionate about solving problems and partnering across teams and organizations to drive change. You will be an expert in translating the field’s needs and driving changes within.

Job Requirements

•    Collaborate directly with the Sales Ops Leader and AVP for the business to define and operationalize best-in-class Rhythm of the business cadences and scale across the Area at all levels of the org.
•    Be Business Partners to the regional leaders and functional leadership and responsible for driving operational excellence and cross functional alignment across channels for the DM. and cross functional alignment across channels for the leaders.
•    Proactively provide insights to regional/district leadership on gaps and opportunities with the support of regions/district Business Performance across all KPIs.
•    Devise actionable insights based on pipeline data, reporting and conversion trends to help improve overall pipeline health.
•    Continuously monitor operational processes, performance metrics, and industry trends to identify emerging opportunities and risks to target.
•    Drive cadences such as close plans, deal review, gap to close plans.
•    Partner with worldwide cross-functional teams to execute sales plays that are aligned to strategic priorities in the fiscal year and measure ROI of sales plays and impact on pipeline.
•    Establish and provide regular guidance for sales teams on best practices for pipeline management and other key areas that contribute to overall pipeline health.

Qualifications

•    7+ years of experience within Sales Operations, Revenue Operations, or similar functions, ideally with experience in two or more of the following:


o    Process improvement and design
o    Forecasting
o    Business analytics and insights
o    Pipeline Management


•    Experience driving annual planning aspects such as goaling, territory planning, segmentation etc. 
•    Strong experience in the SaaS sales and services sectors.
•    You demonstrate the ability to scale and equip the business, driving world-class operational execution, communicate big picture opportunities, and make data-driven decisions. You have experience in driving the adoption of CRM platforms from a legacy environment to a modern CRM platform.
•    You take a proactive, consultative approach, building trust consistently and quickly.
•    You have an enthusiastic “roll up your sleeves” mentality.
•    You work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment.
•    You have a demonstrated ability to manage teams with deep analytical skills.
•    You have excellent written and verbal communication skills.
•    You are detailed oriented.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. 

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  

If you run toward knowledge and problem-solving, join us. 

USA and Canada Residents Only:

The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $132,900 - $162,400. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law.  In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU’s).

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster (PDF). NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable accommodation

If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.

Data privacy

We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.

NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

*Applies to applicants for employment in the United States.