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In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it.

If you want to have a real impact, NetApp is the place for you. You’ll make a difference—while still maintaining a healthy work-life balance. Who are we? Forward-thinking technology people with a heart. Join us.

Senior Technical Project Manager

Boulder, Colorado, United States; Research Triangle Park, North Carolina, United States; Cranberry Township, Pennsylvania, United States; Wichita, Kansas, United States; San Jose, California, United States
Job category: Information Technology Job ID: 125292-en_US
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About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

NetApp is seeking a Technical Delivery Manager with a specialization in Infrastructure, a strategic role that will include both Agile and waterfall Project and Program Management responsibilities. 
The Technical Delivery Manager is responsible for effectively managing outcomes across the full range of technology-infrastructure-related initiatives, whether on prem or cloud based. This is not a passive “report the news” Delivery Management role. You’ll play the role of master orchestrator – responsible for making the news and driving outcomes. 
Deep proficiency and experience in managing modern infrastructure related projects and fluency in on premise and cloud infrastructure vernacular is important to success in the role. 
For projects that are best suited for the waterfall methodology, you’ll own everything from charter definition, work breakdown structures, and workstream delivery, all the way through project closure. 
For projects that are more conducive of agile methodologies (eg. Scrum, Kanban), you’ll orchestrate sprints from planning to execution. Your role will include running daily scrums, managing the product backlog, collaborating on requirements documentation, and, critically importantly, unblocking barriers to keep the team moving. 
The ideal candidate will be, bold, tenacious, and highly effective at collaborating with cross-functional teams, working through barriers, building relationships, and owning outcomes. 
This will be a high profile and very rewarding role to the right candidate. 

Job Requirements

  • Translate functional requirements into the right delivery methodology (waterfall vs Agile), and then breaking the work into milestones, workstreams, dependency mapping, an execution plan, etc
  • For waterfall projects, Gantt chart production / management / reporting
  • For Agile projects (and some waterfall workstreams) facilitate daily stand-up, iteration planning, sprint review, and iteration retrospectives
  • Manage infrastructure development (significant use if IaC across the environment) planning and execution
  • Guide the team in time estimation practices and facilitate work estimates 
  • Drive team iteration execution, communicate with management and stakeholders
  • Manage against uncontrolled injection of work (changes are evaluated/intentional)
  • Manage project conflicts, challenges, and dynamic business requirements to keep delivery tracks running efficiently
  • Work to resolve effort / human conflicts, project roadblocks, and other impediments
  • Postmortem and root cause analysis to help teams continuously improve execution practices to ensure maximum productivity 
  • A focus on relentless improvement; define and implement improvement stories to increase the velocity and quality of the program 
  • Proactively identify and eliminate velocity impediments and facilitate flow 
  • Maintain program and project data in project management software (i.e. JIRA, MS Project, etc.) to support estimates and execution 
  • Present high level project readouts for management 
  • Supports product owner with intra-team dynamics with respect to priorities and scope 
  • Manage other special projects as assigned 

Education

  • BA/BS degree or equivalent work experience 
  • Deep understanding of the fundamentals of iterative and incremental development
  • Minimum 6 years of infrastructure project management experience and 2 years leading sprints 
  • Demonstrable expertise of agile methodology and frameworks like Scrum, Kanban, etc. 
  • Thrives in a highly collaborative, fast paced environment 
  • Comfortable owning outcomes
  • Expert coach on implementation of agile scrum 
  • Fully fluent in infrastructure concepts, on prem and cloud based
  • Strong knowledge of Scrum theory, rules and practices 
  • Strong understanding of waterfall project management methodologies and tools (PMO or Price II certification a plus)
  • Strong understanding of SDLC and Agile procedures (certified Scrum Master a plus)
  • Solid experience working with Architecture and engineering teams to assess and size story/epics 
  • Passionate commitment to delivering products on time and with quality
  • Comfortable with presenting project readouts to Executive level audience 
  • Deep understanding of agile metrics (tasks, backlog tracking, burndown metrics, velocity, user stories etc.) to analyze and improve sprint planning 
  • Ability to understand and represent both the business and technology 
  • Excellent communicator in all verbal and written mediums
  • Self-motivated – high natural energy a plus
  • Travel as required – less than 15%

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. 

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  

If you run toward knowledge and problem-solving, join us. 

USA and Canada Residents Only:

The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $112,950 - $223,960 . Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law.  In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU’s).

This is a pipeline position that will be opened on a recurring basis and used to fill roles aligned with the required skill sets.

Recruiting efforts will be ongoing until specific teams find an ideal match.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster (PDF). NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable accommodation

If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.

Data privacy

We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.

NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

*Applies to applicants for employment in the United States.