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In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it.

If you want to have a real impact, NetApp is the place for you. You’ll make a difference—while still maintaining a healthy work-life balance. Who are we? Forward-thinking technology people with a heart. Join us.

Storage Engineering Manager

Research Triangle Park, North Carolina, United States
Job category: Cloud Job ID: 125397-en_US
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About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

NetApp is looking for an experienced, hands-on Storage Engineering Manager to join our Information Technology (IT) team. We are seeking a candidate who can effectively lead a team of Storage Engineers, responsible for managing a wide range of storage products, including ONTAP, StorageGRID, Cloud Insights, OCI, and E-Series, as well as cloud storage services from leading providers like AWS, Azure, and Google – at triple-digit petabytes of scale. At NetApp, the role of the Storage Engineering team is agnostic to the hosting format – whether cloud or on prem. 
In this role, you will have the opportunity to make a significant impact. We are looking for someone who can set clear objectives, devise effective strategies, and achieve ambitious goals. All with a deep understanding of hybrid cloud architectural patterns and storage technologies that span on premise infrastructures and major cloud providers. Your ability to drive results, prioritize customer satisfaction, possess technical acumen, and foster strong relationships both internally and externally will be crucial to success in this position.

Responsibilities

·    Develop a comprehensive storage services roadmap for the organization, aligning with business objectives and requirements
·    Conduct regular assessments and evaluations of storage technologies and solutions to identify opportunities for improvement and innovation
·    Collaborate with key stakeholders to understand their storage needs and requirements and incorporate them into the roadmap
·    Develop and maintain the annual budget for storage services, ensuring alignment with organizational financial guidelines and targets
·    Develop and implement storage capacity planning strategies to anticipate future storage needs.
·    Conduct regular audits and assessments to identify and address storage system vulnerabilities or inefficiencies
·    Plan and execute storage system upgrades, migrations, and retirements in accordance with organizational policies and standards
·    Monitor storage system performance metrics and proactively identify and resolve performance bottlenecks, manage storage utilization, performance, and availability
·    Optimize storage configurations, including RAID levels, disk layouts, and caching mechanisms.
·    Implement and maintain storage tiering strategies to optimize performance and cost-effectiveness
·    Collaborate with application and database teams to optimize storage performance for specific workloads
·    Develop and enforce storage security policies, procedures, and access controls
·    Deploy and monitor storage systems for security breaches or unauthorized access attempts including ransomware protection
·    Collaborate with the Info security team to address storage-related vulnerabilities and threats.
·    Implement and maintain high availability and fault-tolerant storage architectures
·    Develop and test disaster recovery plans and procedures for storage systems
·    Conduct periodic disaster recovery drills and exercises to validate the effectiveness of the DR solutions
·    Lead a team of storage administrators and engineers, providing guidance, coaching, and performance management
·    Foster a collaborative and inclusive work environment, promoting knowledge sharing and cross-training
·    Maintain accurate and up-to-date documentation of storage system configurations, procedures, and troubleshooting guides
·    Provide management with insights and recommendations for storage system improvements and optimizations
·    Ensure proper documentation and knowledge transfer for deployed storage systems.

Qualifications

·    Demonstrate a track record of successfully leading and managing the storage engineering function at scale
·    Possess a deep understanding and expertise in data storage discipline, including data protection and data security
·    Exhibit excellent organizational, verbal, and written communication skills, with the ability to effectively convey complex technical information to non-technical individuals
·    Display the capability to independently prioritize tasks and meet deadlines in a fast-paced environment
·    Foster a collaborative work environment by effectively collaborating with peers across different functional teams
·    Possess a self-motivated and forward-thinking personality, constantly seeking innovative solutions and staying ahead of industry trends

Education

IC - Typically requires a minimum of 8 years of related experience.Mgr & Exec - Typically requires a minimum of 6 years of related experience.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. 

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  

If you run toward knowledge and problem-solving, join us. 

USA and Canada Residents Only:

The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $113,850- $171,270. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law.  In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU’s).

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster (PDF). NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable accommodation

If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.

Data privacy

We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.

NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

*Applies to applicants for employment in the United States.