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In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it.

If you want to have a real impact, NetApp is the place for you. You’ll make a difference—while still maintaining a healthy work-life balance. Who are we? Forward-thinking technology people with a heart. Join us.

NPI Operations Program Manager

San Jose, California
Job category: Business Operations Job ID: 124251-en_US

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

Are you looking for an opportunity to learn, grow and make an impact? Are you passionate about leveraging diverse cross-functional teams to create strategic business solutions? Come, join our NetApp Global Operations team to transform the way we release Software & Hardware Products. As the NPI Ops Program manager, you will be responsible for managing the Global Operations organization’s NPI processes for Software, Cloud and Hardware products from early product concept through the entire product life cycle. You will be identifying Program requirements, modeling the supply chain fulfillment model, coordinating operations & supply chain activities, and ensuring pilot and production readiness.  You will consider NetApp’s infrastructure capabilities, desired customer experience, and alignment with Product roadmap as input into supply chain fulfillment model.  This position requires a significant degree of leadership and influence with cross-functional team members.  


  • Responsible for NPI (new product introductions) of NetApp SW (Controller-based, Cloud and Host-based) and HW products
  • Manage product requirements, design fulfillment model, establish project schedule and key milestones, track project progress and ensure products are launched on time with predefined cost and quality constraints.
  • Coordinate input and activities needed for all phase reviews from product inception to production release and represent the Operations team at Engineering core team meetings to ensure alignment.
  • Drive pilot and production ramp readiness with contract manufacturers, engineering, and operations teams
  • Coordinate with Contract Manufacturing partners on the material and infrastructure requirements needed to support development builds, pilot builds, and production ramp-up activities.
  • Define entry and exit criteria for each phase to meet the schedule, cost, quality, and capacity targets.
  • Lead communication about project status, risks and mitigation plans to senior management on a periodic basis and represent Operations organization during frequent interactions with executives.
  • Perform benchmarking activities to analyze best-in-class practices in licensing and fulfillment processes and identify opportunities for process improvement.
  • Develop and implement transformative strategies in supply chain & lead process Improvement initiatives based on evolving business requirements.
  • Work with Engineering and Legal to identify and document critical IP requirements needed for product development.
  • Define and track progress on NPI performance measurements activities and report Key Performance Indicators

Job Requirements

  • 6-8 years experience in new product introduction, supply chain management, manufacturing or SW product development
  • 4+ years experience in program/project management with a demonstrated record of teamwork and success in cross-functional project
  • Technical expertise and knowledge of Software Development Lifecycle processes
  • Experience working with supplier, OEM or Contract Manufacturing partners
  • Familiarity with RFQ process, contract development process, and Intellectual Property Licensing
  • Excellent presentation, communication, negotiation, and leadership skills
  • Ability to thrive and prioritize while leading multiple projects in parallel
  • Familiarity with tools such as MS Office suite, Smartsheet, Confluence, Jira
  • Familiarity with NetApp Products desirable


  • Bachelor’s degree in Engineering (such as Computer Science or Industrial Engineering or similar) required.
  • MBA or relevant Master's degree desired

**Recruiting efforts will be ongoing until specific team finds an ideal match.  

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. 

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  

If you run toward knowledge and problem-solving, join us. 

USA Residents Only:

The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations,  is [$f121,860] – [$171,200]. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education,  skillset and other relevant business and organizational factors, consistent with applicable law.  In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU’s).

Thrive Everywhere:

Our guiding principles lay the foundation for flexible work at NetApp. They are a stepping stone in our journey and acknowledge that being your best requires a healthy work life balance. We use these principles to guide our decision for flexible work arrangements so NetAppers anywhere can Thrive Everywhere.


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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster (PDF). NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

Reasonable accommodation

If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.

Data privacy

We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.

NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.

An independent audit of the Eightfold Matching Model tool can be found at

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at

*Applies to applicants for employment in the United States.