Technical Marketing Engr
Bengaluru, Karnataka, India
Overview
At NetApp, we have a history of helping customers turn challenges into business opportunities. That’s because we bring new thinking to age-old problems, like how to use data most effectively in the most efficient possible way. As an Engineer with NetApp, you’ll have the opportunity to work with modern cloud and container orchestration technologies in a production setting. You’ll play an important role in scaling systems sustainably through automation and evolving them by pushing for changes to improve reliability and velocity.
Success profile
Ready to be an engineer at NetApp? Explore the traits that can help you thrive.
- Analytical
- Adaptable
- Communicator
- Detail-oriented
- Quick-thinking
- Problem solver
Responsibilities
Bengaluru, Karnataka, India Job category: Engineering Job ID: 130320-en_USAbout NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
About NetApp
We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?
"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO
Job Summary
NetApp Platform Product Team is responsible for building, launching, and managing NetApp’s core storage and data management products. The team builds the foundational product capabilities behind NetApp’s flagship storage platforms and is at the forefront of driving a transformational journey at NetApp by accelerating innovation across NetApp’s hybrid cloud portfolio (Public, Private & On-premises).
Unified Management console is a key focus area for the Data service group and involves the development and alignment of Product, Technical Marketing, GTM strategies, Customer Value Enablement and Lifecycle Management practices across the NetApp product portfolio. The goal of the Product Management team is to enable ongoing customer success, increase product adoption and drive customer lifetime value growth across all market segments.
This (TME) role will be responsible for NetApp management console and services and will work closely with key Field Technical teams, Product Management, Engineering, Product Marketing, and other key partners. In this role, you will focus on delivering key technical value propositions to the Field and Customers through the creation of presentations, solution briefs, blogs, technical white papers, conducting proactive Field training/enablement sessions and creating Product-Field cohesion by influencing both Product Development efforts and Field initiatives. The successful candidate has a passion for understanding key customer requirements for major customer segments and use cases, identifying key product value drivers and establishing how NetApp delivers differentiated value drivers for driving customer technical and business outcomes.
Job Requirements
Responsibilities:
• Collateral Creation:
• Create competitive collateral (Why NetApp Storage - presentations/videos/blogs/solution briefs, etc.)
• Pre-sales guides and demo narratives to establish technical wins
• Technical white papers, reference architectures, etc.
• Establish demonstration narratives for solutions and products
• Sales Enablement:
• Conduct periodic sales/partner training and information delivery sessions
• Identify what’s working/not working from a pre-sales perspective and make course corrections in technical messaging
• Launches and Events:
• Support product launch activities and assist with Trade Shows, Conferences and Technical Sales Training or Channel Partner Training activities
• Deal Specific Support:
• Respond to customer or field inquiries, assist with Technical RFPs and work with a cross-functional team of PMs, Architects, and Engineers as required
• Product Development Influence:
• Influence product roadmap and development priorities with “outside-in” field and customer perspectives
• Stay current with trends and competitors to identify improvements or recommend product enhancements.
Capabilities:
• Strong experience in Storage Management, Monitoring, Data protection (Backup & disaster recovery), Billing & Reporting on hybrid-cloud environments.
• Hands-on experience in SaaS applications deployment to monitor/manage storage, compute, and networking on any public cloud or hybrid cloud.
• Strong Knowledge of Virtualization, including Containers/Kubernetes.
• Knowledge of storage/infra performance/scale & sizing tools
• Knowledge of REST-API, scripting, and automation tools
• Experience in building and operating production and test environments including compute, storage, networking components & enterprise workloads.
• Experience creating content including but not limited to videos, presentations, blogs, and technical documents.
• Communicate in a clear, concise, and professional manner, tailoring the message to the audience, including both verbal and written communications. Lead, influence, and work with a global team.
Education
• A minimum of 8 years of relevant experience is required; 10 to 12 years of experience is preferred working in enterprise software and IT infrastructure or technical marketing.
• A Bachelor of Science/computer or advanced degree in electrical engineering, or computer science or related technical discipline; or equivalent experience is required.
• Demonstrated ability to have completed multiple, complex technical projects.
• Demonstrated experience in authoring technical papers, as well as project conceptualization and planning are required.
Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.
If you run toward knowledge and problem-solving, join us.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
Our values
Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.
Benefits
Volunteer time off
40 hours of paid volunteer time each year.
Well-being
Employee Assistance Program, fitness, and mental health resources to help employees be their best.
Time away
Paid time off for vacation and to recharge.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.
NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
*Applies to applicants for employment in the United States.