About NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
E-Desk Solution Sales Specialist
North Carolina, United States; United StatesThe Sales, Support, and Services (S3) Academy is a 2-year global program for early-career talent aiming to become NetApp leaders, sales professionals, and technical pioneers. It starts with a 90-day training in software, systems, and cloud technologies. We invest in new talent, valuing your energy and ideas to maintain our market leadership. You'll be challenged and supported with resources, mentoring, and feedback, while being part of a team that celebrates individuality and diverse perspectives.
Job Summary
This is an exciting time to be a part of the Professional and Managed Services organization. Driving change with pace is at the heart of our FY26 transformation with a NTAP growth goal to reach $10B by FY28 and the PS Engagement Desk function will play a key role in that journey.
The PS Solution Sales Specialist is a foundational role that will help drive the execution of WW PS sales across the Enterprise for both complex and standard sales motions. Partnership with global PS sellers, Client Executives, District Managers and Technology Specialists will be instrumental to the candidate’s success. The Solution Sales Specialist will work daily with Service Account Executives (SAEs) and sales representatives (SRs) to identify customer needs, map to appropriate PS solutions, develop customer proposals and secure contracts for services.
The ideal candidate is an experienced professional who’s driven, motivated and comfortable leading in the absence of structure. The PS Solution Sales Specialist will have a broad understanding of the sales stages and leverage knowledge of the PS portfolio to help sell our Services with a focus on Consulting and Managed Services deals.
Executing sales plays and advocating usage of the Engagement Desk to simplify and accelerate bookings are important to leverage right team to best position NTAP to compete and win across all segments of the business. The PS Solution Specialist, supported by the full suite of PS domain experts, will engage with internal and external customers to discuss topics such as data management and security, DevOps, hybrid cloud automation, migration and Managed Services guiding them through packaged offerings and customized solutions that meet their needs. In this role, the candidate will also look for ways to proactively drive additional demand and sales in addition to responding to existing unstructured /structured opportunities.
The candidate’s success will be measured against how much influence the PS solution Sales Specialist had on bookings and revenue performance through activity and results as this is not a quota bearing role. This will encourage a keen focus on actions that will have the largest impact towards the goal.
Are you ready to join an awesome team and help us meet Customers where they are in their sales journey with NetApp?
Job Responsibilities and Skills
Responsibilities:
- Partner with Services Sales and field sales to generate demand, drive sales velocity
- Seed relationships with District Managers (DMs) and Advance Technology Specialists (ATS) to understand potential leads and opportunities
- Provide pre-sales expertise and help drive opportunities in early stages of the sale cycle
- Help align PS services to solutions that meet customer technical and financial requirements
- Partner with contracts, scoping and technical teams as required for the opportunity
- Position complex strategic and high velocity services for SAE and Engagement Desk proliferation
- Pipeline + opportunity management
- Full Sales lifecycle ownership (end-to-end)
Skills:
- Understanding of Storage and Cloud architectures in relation to customer data management and security
- Professional and Managed Services portfolio understanding
- Sales Processes, Sales Ops, Quoting, Forecasting
- Customer Success Management
- Service catalogue
- Customer experience / Relationship management
- Industry Knowledge
- Ability to synthesize Customer business challenges and identify solution pathways leveraging NTAP products and services
Experience
This is an entry-level position, typically having 0 - 3 years of relevant industry experience.
- 0-3 years of sales-related experience (or presales)
- Professional Services background is a plus or preferred
- Strong soft skills - comfortable leading group conversations with client teams (Mgr + Director level resources)
- Microsoft PPT, Excel skills strongly preferred
- Strong organizational skills and acute ability to multi-task
- Self-starter, highly motivated and driven
Additional Details:
Thrive Together: In-office interactions are critical to achieving stronger, more integrated results. NetApp introduced Thrive Together to support increased in-office engagements globally. Thrive Together is an intentional progression of the company’s approach to hybrid work designed to foster stronger connections and collaboration and drive enhanced business performance.
Compensation:
The target salary range for this position is $86,000 - $121,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email iBelong@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.
NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
*Applies to applicants for employment in the United States.