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In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it.

If you want to have a real impact, NetApp is the place for you. You’ll make a difference—while still maintaining a healthy work-life balance. Who are we? Forward-thinking technology people with a heart. Join us.

Engr Business Analyst

Bengaluru, Karnataka, India
Job category: Customer Support Job ID: 125569-en_US
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About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

As a part of the Quality Compliance and Analytics (QCA) team, the Business Analyst will be responsible for creating metrics and generating reports. Working closely with stakeholders from the Engineering and Support departments, the Business Analyst will contribute to the development of tools utilizing the generated metrics. Additionally, perform statistical analysis to drive improvements in Product and Support, all while taking into consideration business requirements.

Job Requirements

Primary Skills:

  • Strong RDBMS skills which include writing complex SQL queries using MS SQL Server and Oracle and the ability to work with multiple data sources.
  • Good knowledge of Python
  • Strong knowledge of Shell scripting in UNIX
  • Strong knowledge of Power BI

  • Secondary Skills:
  • Proficiency in Excel, PowerBI, and Tableau
  • Data mining using Hadoop technologies Hive, Spark/Scala, Dremio, and other databases.
  • Create business requirements documents working with multiple stakeholders in the Engineering and Support organization.
  • Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using Oracle, Spark, SQL, and other big data technologies.
  • Report on data analysis findings regularly to engineers and analysts within the org and external teams.
  • Present approaches and findings using analytical and problem-solving skills effectively. 
  • Have a good understanding of Storage products, Software development, and Support operation processes.
  • Tableau performance tuning, data extracts, and ability to work with multiple data sources.
  • Creating interactive Dashboards with Actions, Parameter controls, and Filters.

Education

  • Bachelors or Masters of Science degree in Engineering, Mathematics, or Statistics
  • Must have at least 6-10 years of experience 

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  

If you run toward knowledge and problem-solving, join us. 

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