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About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO

Network Security Engineer / Incident response engineer / SOC Analyst

Bengaluru, Karnataka, India
Job category: Information Technology Job ID: 128639-en_US
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Job Summary

The Security Operations Center (SOC) Analyst Level 2 position is assigned to the Enterprise Information Security team. The primary purpose of this position is to help monitor and report on cyber incidents impacting NetApp, as well as analyse security events detected by the L1 analysts. This position involves critical duties and responsibilities that must continue to be performed during crisis situations and contingency operations, which may necessitate extended hours of work.

Job Requirements

Knowledge of various security methodologies and processes, and technical security solutions (SIEM, firewall and intrusion detection/prevention systems)
Knowledge of TCP/IP Protocols, network analysis, and network/security applications
System and/or network administrator skills in Cloud environment
Knowledge of common Internet protocols and applications
Ability to multi-task, prioritise, and manage time effectively
Strong attention to detail
Excellent interpersonal skills and professional demeanour
Excellent verbal and written communication skills
Excellent customer service skills
Proficient in Microsoft Office applications
SQL knowledge highly desirable
Knowledge of Malware Reverse Engineering.
Good to have a CEH, GCIA, GCIH, GCFA, GCFE or other related certifications.

Key Responsibilities:

Responsible for working in a 24x7 Security Operation Center (SOC) environment
Review the latest alerts to determine relevancy and urgency
Review trouble security tickets
Should be ready to work during night shift (06:00 AM to 3:00 PM OR 2:00 PM to 11:00PM or 10:00PM to 7:00AM)
Leverage emerging threat intelligence (IOCs, updated rules, etc.) to identify affected systems and the scope of the attack
Review and collect asset data (configs, running processes, etc.) on these systems for further investigation.
Investigate alerts from SIEM, EDR, XDR and other security tools across physical and cloud environments.
Determine and direct remediation and recovery efforts of security incidents.
Provide analysis and trending of security log data from many heterogeneous security devices
Provide threat and vulnerability analysis as well as security advisory services
Analyse and respond to previously undisclosed software and hardware vulnerabilities
Investigate, document, and report on Information Security issues and emerging trends
Coordinate with L2, L3, IR analysts on activities impacting NetApp
Integrate and share information with other analysts and other teams
Comply with and update SOC Run Books, as needed
Actively participate and guide team in Threat Hunting activities.

Education

Requires a minimum of 7 years of related experience with a Bachelor’s degree; or 2 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
Minimum of at least 5 years' experience as a Security/Network Administrator or equivalent knowledge.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.

If you want to help us build knowledge and solve big problems, let's talk.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable accommodation

If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.

Data privacy

We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.

NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

*Applies to applicants for employment in the United States.