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"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO
Services Account Executive
Bengaluru, Karnataka, IndiaJob Summary
The individual for this role will be assigned to large, complex, high visibility, strategic, or tactically important accounts. They will Work independently. Interfaces with all levels of management negotiating and influencing to build consensus. Presents programs internally and externally. The Work is focused on operational plans in support of strategic goals.. The role will be responsible for :
- Responsible for achievement of services targets as described in the Services Sales Compensation Plan.Responsible for achieving locally (Geo) assigned P/L objectives and targets which typically include, but not be limited to:
- services bookings
- services revenue
- gross and contribution margin $/% targets.
- Management of services sales pipeline.
- Drive the closure of all commit deals.
- Deliver accurate monthly services bookings/P&L forecast.
- Manage attach rates.
- Ensure timely and successful delivery of all services engagements.
- At the discretion of the Geo VP, be responsible for
- Execution of the staffing strategy of our services delivery workforce
- Managing resource mix between FTEs, CDPs, GSDC and delivery partners to achieve P&L objectives.
- Drive the execution of the services strategy
- Participate in the quarterly business review (QBR)
- Participate in the annual business planning and Annual Operating Plan (AOP) process.
Job Responsibilities
Assigned to large, complex, high visibility, strategic, or tactically important accounts.
Works independently. Interfaces with all levels of management negotiating and influencing to build consensus. Presents programs internally and externally. Work is focused on operational plans in support of strategic goals.
- Responsible for understanding highly complex requirements for NetApp customers.
- Lead in creating multi-modal NetApp services solutions.
- Articulate methodology, technical scope and pricing.
- Able to drive deal closure.
- Possess a strong understanding of customer requirements.
- Provide leading solutions through leveraging full NetApp PS portfolio, including consumption and subscription models.
- Be expert in ability to articulate and position value-add commercial models.
- Have an in-depth knowledge of professional services.
- Be able to articulate the value proposition of NetApp professional services solutions.
- Develop detailed solutions that includes scope of work, level of effort, financial, technical, and legal components.
- Work with account teams.
- Build relationships with IT executives and senior management, key decision makers, and technology influencers.
Job Requirements
- Demonstrated services sales and account management experience.
- Ability to liaise with customers at all levels
- Demonstrated experience selling at the customer executive level (preferably in the high-tech industry).
- Excellent time management skills.
- Ability to take account ownership.
- Good analytical capabilities.
- Excellent verbal and written communication skills.
- Excellent presentation skills.
- Demonstrated track record of strong achievement against quota.
- Specialist in advanced sales, technical, business skills.
- Ability to develop and cultivate lasting customer relationships.
Education
8 -10 years of demonstrated services sales and account management experience.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Did you know...
Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
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The NetApp Entry Level Careers Program is designed to help you grow your career, sharpen your skills, and foster meaningful relationships. When you join the Program, you join a diverse, global community where innovative ideas flourish.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
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NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
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Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
*Applies to applicants for employment in the United States.