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If you run toward knowledge and problem-solving, join us

Consulting Solutions Engineer

Bentonville, Arkansas, United States

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Overview

At NetApp, we have a history of helping customers turn challenges into business opportunities. That’s because we bring new thinking to age-old problems, like how to use data most effectively in the most efficient possible way. As an Engineer with NetApp, you’ll have the opportunity to work with modern cloud and container orchestration technologies in a production setting. You’ll play an important role in scaling systems sustainably through automation and evolving them by pushing for changes to improve reliability and velocity.

Success profile

Ready to be an engineer at NetApp? Explore the traits that can help you thrive.

  • Analytical
  • Adaptable
  • Communicator
  • Detail-oriented
  • Quick-thinking
  • Problem solver

Responsibilities

Bentonville, Arkansas, United States Job category: Systems Engineering Job ID: 130485-en_US

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Job Summary

A successful NetApp Consulting Solutions Engineer (CSE) works collaboratively as part of a virtual sales team to design solutions that meet and exceed customer requirements. This role has a broad scope of responsibility and requires a solid understanding of both business and technology strategy. You will play a crucial role in developing and executing technical account strategies, securing design wins, and fostering strong relationships with key stakeholders. Use in-depth product knowledge to provide technical expertise to sales team and the customer through sales presentations and product demonstrations

***This person must live within a daily commutable distance to Bentonville, AR, and be willing to be onsite at customer locations 3-5 days per week***

Responsibilities

Customer Obsession

  • Make the customer's business objectives the heart of everything you do. Be an expert on the customer’s business strategy and understand how NetApp’s solutions can help with the customer’s journey
  • Own, manage, and develop key customer technical relationships, including at the executive level
  • Lead efforts to develop new customer relationships outside of NetApp’s traditional buying centers
  • Proactively advocate for your customer with NetApp Product Management and Engineering so that their requirements are met by NetApp solutions
  • Self-motivated and results-oriented, with a hunter mentality and a passion for solving complex customer challenges

Team Selling/Leadership

  • Collaborate with cross-functional teams to develop innovative solutions and value propositions that address the unique needs of your customer
  • Work directly with all client subsidiaries to drive sales opportunities, identify and define ‘Design-Win’ opportunities, and work effectively across NetApp internal functions to drive business growth
  • Collaborate with internal teams to ensure successful implementation and delivery of solutions, acting as a trusted advisor to clients throughout the overall solution lifecycle
  • Orchestrate virtual technical teams to work on customer opportunities while holding them accountable
  • Lead the technical delivery by motivating and inspiring all resources involved in delivering customer success
  • Work collaboratively with your virtual sales team to develop a Technical Account Plan that aligns with customer’s business strategy


Technical Curiosity

  • Stay up to date with industry trends, market dynamics, and emerging technologies, particularly in the field of storage and data management, to provide strategic insights and recommendations to customers
  • In-depth knowledge of AI technologies and their applications, with the ability to articulate NetApp’s value proposition to customers
  • Challenge the mindset of customers and NetApp Sales teams by bringing innovative ideas that showcase NetApp’s unique value
  • In-depth knowledge of Public/Hybrid Cloud Infrastructure and Service Providers
  • Working architectural knowledge of the entire NetApp portfolio to effectively position NetApp products/solutions to customer business problems

Education and Experience Requirements

  • Bachelor’s degree or equivalent additional experience
  • Minimum 8 years of experience in a related technical selling or systems design or engineering role
  • Experience in data storage and infrastructure, specifically in creating design win opportunities for customers
  • In-depth knowledge of AI technologies and their applications
  • Proven track record of driving business growth through technical solutions
  • Strong understanding of public/hybrid cloud infrastructure and service providers

Compensation:
The target salary range for this position is 228,650 - 295,900 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.


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Our values

Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.

Benefits

Volunteer time off

40 hours of paid volunteer time each year.

Well-being

Employee Assistance Program, fitness, and mental health resources to help employees be their best.

Time away

Paid time off for vacation and to recharge.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable accommodation

If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email iBelong@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.

Data privacy

We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.

NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

*Applies to applicants for employment in the United States.