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About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO

Business Operations Program Manager

Boulder, Colorado, United States; Research Triangle Park, North Carolina, United States; San Jose, California, United States
Job category: Business Operations Job ID: 128484-en_US
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Job Summary:

NetApp’s Product Marketing team seeks a skilled Program Manager to join our dynamic team and contribute to NetApp’s success. In this role, within the Business Operations team, you will be crucial in enhancing transparency, accountability, KPI management, and stakeholder engagement for the Product Marketing team. Reporting to the Director of Strategy and Operations, you will manage and streamline critical processes, collaborate with Product Marketing Managers and leadership to update dashboards, ensure effective communication with the broader organization, and drive the adoption of best practices. Your pragmatic problem-solving skills, excellent communication abilities, and expertise in stakeholder management will be essential in fostering collaboration and delivering results.

Job Responsibilities:

  • Strategic Planning and Thought Partnership:
    • Support teams in articulating strategic plans, including defining metrics to track progress toward goals
    • Conduct objective assessments of current initiatives and identify areas for improvement
    • Contribute to the annual planning by assessing previous investments and understanding future opportunities
    • Develop and manage dashboards and reporting mechanisms to monitor and communicate progress toward strategic goals
  • Cross-Functional Collaboration:
    • Develop and implement processes to enhance cross-team coordination and operational efficiency
    • Act as a strategic liaison between Product Marketing and other functions, ensuring successful integration and coordination of shared goals and strategies
    • Build strong relationships and serve as a strategic point of contact for stakeholders
    • Support change management efforts by facilitating communication and providing guidance on implementing organizational changes.
  • Initiatives:
    • Define and manage the business intelligence strategy and operating model, collaborating with various teams to ensure meaningful insights are readily available
    • Develop and manage the employee engagement plan, partnering with relevant teams to deliver against the plan
    • Manage select deliverables for the Product Marketing Chief of Staff

Job Requirements:

  • 5+ years of experience as a Program Manager or similar role, preferably in a fast-paced environment
  • Strong understanding of project management methodologies, KPI management, and tools
  • Excellent analytical, problem-solving, and decision-making skills
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and manage stakeholders
  • Demonstrated ability to drive process improvement, change management initiatives, and stakeholder management
  • Detail-oriented and highly organized, with the ability to manage multiple projects simultaneously
  • Proficiency in using project management software and tools
  • Prior experience in product marketing or a related field is a plus

Education

  • Bachelor's degree in Business Administration, Project Management or related field

#Sponsor

Compensation:
The target salary range for this position is $108K - $152K.  The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. 

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable accommodation

If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.

Data privacy

We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.

NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

*Applies to applicants for employment in the United States.