About NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
Program Manager
Cork, IrelandJob Summary
We need an exceptional Program Manager with strong technology focus who is passionate about exceeding customer expectations and managing the lifecycle of multiple cross-functional programs. We are looking for individuals that are excited to learn new and rapidly innovating technologies, embrace processes, and have an eye for detail. Experience in any of the 3 global cloud marketplace leaders, AWS, Azure, and Google would be ideal.
This position requires a self-starter with a unique blend of program management, hands-on technical delivery who embraces operational excellence, with experience in cloud products and/or large-scale SaaS, subscription-based selling.
Marketplaces offered by AWS, Azure and Google are revolutionizing discovery, procurement, and fulfillment of digital software and services. This enables customers to innovate faster, by simplifying and accelerating historically slow processes. We are making it easy to rapidly move customer workloads into these platforms leveraging NetApp’s Cloud products. For some of our customers, it is their first foray into the world of Cloud, and we want it to be a painless experience.
Job Requirements
What does it take to be a Program Manager in Cloud Business Operations at NetApp?
• While we expect all team members in Business Operations to wear several hats, one of your primary responsibilities will be to own oversight of the 3 major marketplaces and help build and scale NetApp’s offerings within.
• Specific to the marketplaces, you will own access controls, compliance, integration and private offer management and you will focus on program prioritization, simplification, and cross-team coordination to accelerate innovation and speed delivery to our NetApp sellers and partners.
• In addition to marketplace responsibilities, you will be helping with other Cloud projects or programs as they arise. These projects can span multiple disciplines and could involve working within our product organization, finance, procurement, etc.
Education
• Bachelor's degree in Computer Science, Engineering or equivalent.
• 8+ years of experience managing cross-functional projects.
Experience Required
• Experience defining programs and implementing them across a team focused on delivering projects that meet rapidly evolving business needs, including re-evaluating current processes and making recommendations for efficiencies.
• Experience with cloud and subscription selling and management would be beneficial but not a requirement
• Collaborative personality; comfortable working across many functions and teams including product management and sales.
• Proactive, clear and concise communicator.
• Comfort with maintaining policies and setting expectations appropriately with those requesting changes to products other offers within the marketplaces.
• Enjoys working autonomously and with limited direction, but able to identify and manage escalations to senior team members as required.
• Ability to think clearly, analyze quantitatively, problem-solve, scope business requirements manage risks appropriately and effectively.
• Entrepreneurial spirit with record of accomplishment for delivering results in fast-moving environments
• Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position.
• Optional but strongly preferred: exposure and understanding of any of the 3 major marketplaces: AWS, Azure, Google
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email careers@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.
NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.
However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. However, our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website or to our careers@netapp.com email address as outlined above. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.