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Account Technology Specialist (Solutions Engineer)
Edina, Minnesota, United StatesAbout NetApp
We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?
"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO
Job Summary
Are you driven by the rapid evolution of technology and the opportunity for continuous learning? Do you take pride in assisting clients in achieving their goals? Are you eager to be a part of a dynamic and innovative team? If so, look no further. Join us as a Solutions Engineer at NetApp, focusing on our industry-leading storage solutions! As a NetApp Account Technical Specialist (ATS), you will utilize your technical expertise and our cutting-edge data storage portfolio to address customers' technical needs and deliver successful business results. As an ATS, you will be assigned to a district team and sales leader, focusing on expanding our presence within new clients.
As the primary technical expert for the district, your responsibilities will include:
- Collaborating with district managers and client executives to create strategies for developing customer opportunities related to storage solutions
- Advising on the engagement and utilization of a broader range of technical resources
- Offering technical expertise on NetApp's storage products and solutions
- Applying knowledge of NetApp's processes and cross-functional teams
For high-priority sales opportunities, your tasks will involve:
- Designing tailored storage technology solutions to address unique customer challenges
- Utilizing exceptional communication skills to convey the advantages of NetApp storage solutions through presentations, demonstrations, and discussions
- Assisting customers in validating or testing storage technology solutions in their environment
- Building on-premise or hybrid storage systems
- Developing or managing storage infrastructure and data management solutions for enterprise applications
- Understanding the role of storage solutions in the context of Cloud Service Providers and leveraging them for optimal business outcomes
Job Requirements
About You:
You comprehend the difficulties faced by customers and devise storage technology solutions to address them
You possess outstanding communication skills, enabling you to showcase the benefits of NetApp storage solutions in presentations, demonstrations, and conversations with customers and partners
You excel at designing and architecting storage solutions tailored to customers' needs, often integrating NetApp products with those of our technology alliance partners
You are adept at establishing robust relationships with customers at various levels
What we're looking for:
- A minimum of 5 years of experience as an individual contributor in a Sales Engineering, Solutions Architect, or Solutions Engineering role, focused on storage technologies
- Recent experience in a B2B technical organization
- Proven leadership abilities among peers and through example
- Experience showcasing a substantial level of expertise in technical specifications to sell NetApp storage products and services
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.
If you run toward knowledge and problem-solving, join us.
USA and Canada Residents Only:
The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $160K- $180K. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU’s).
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster (PDF). NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
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NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
*Applies to applicants for employment in the United States.