Account Technology Specialist
Remote - Mexico
Overview
At NetApp, we have a history of helping customers turn challenges into business opportunities. That’s because we bring new thinking to age-old problems, like how to use data most effectively in the most efficient possible way. As an Engineer with NetApp, you’ll have the opportunity to work with modern cloud and container orchestration technologies in a production setting. You’ll play an important role in scaling systems sustainably through automation and evolving them by pushing for changes to improve reliability and velocity.
Success profile
Ready to be an engineer at NetApp? Explore the traits that can help you thrive.
- Analytical
- Adaptable
- Communicator
- Detail-oriented
- Quick-thinking
- Problem solver
Responsibilities
Remote - Mexico Job category: Systems Engineering Job ID: 127875-en_USAbout NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO
Job Summary
NetApp's Account Technology Specialist (ATS) leverages their technical expertise and NetApp's industry leading data management portfolio of products and services to solve our customer's technical requirements and drive successful business outcomes. As an ATS, you will support Enterprise and Commercial Sales Representatives in the Latin American territory, with pre-sales demonstrations and activities to drive the adoption of our technology within a book of existing customers.
Successful candidates will love the world of Solutions/Sales Engineering, have strong backgrounds in data storage and backup, and hyper-converged systems and platforms, including hypervisors, software-defined storage, and virtualized networking. Your responsibilities include:
- Designing tailored storage technology solutions to address unique customer challenges.
- Utilizing exceptional communication skills to convey the advantages of NetApp storage solutions through presentations, demonstrations, and discussions.
- Assisting customers in validating or testing storage technology solutions in their environment.
- Designing an architecting on-premise or hybrid storage systems.
- Developing storage infrastructure and data management solutions for enterprise applications.
- Good understanding of the role of storage solutions in the context of Cloud Service Providers and leveraging them for optimal business outcomes. Some hands-on experience on the same will be a plus.
Job Requirements
- A minimum of 8+ years of experience as an individual contributor in a Sales Engineering, Solutions Architect, or Solutions Engineering role, focused on storage technologies.
- The ideal candidate will possess exceptional fluency in both written and spoken Spanish and proficiency in English.
- Recent experience in a B2B technical organization.
- Proven leadership abilities among peers and through example.
- You comprehend the difficulties faced by customers and devise storage technology solutions to address them.
- You possess outstanding communication skills, enabling you to showcase the benefits of NetApp storage solutions in presentations, demonstrations, and conversations with customers and partners.
- You excel at designing and architecting storage solutions tailored to customers' needs, often integrating NetApp products with those of our technology alliance partners.
- You are adept at establishing robust relationships with customers at various levels.
Education
A Bachelor of Arts or Sciences Degree in Electrical Engineering, Computer Science, or related field expirence is required; experience showcasing a substantial level of expertise in technical specifications to sell NetApp storage products and services.
Compensation:
The salary offered will be determined by the candidate's location, qualifications, experience, and education. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Did you know...
Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Our values
Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.
Benefits
Volunteer time off
40 hours of paid volunteer time each year.
Well-being
Employee Assistance Program, fitness, and mental health resources to help employees be their best.
Time away
Paid time off for vacation and to recharge.
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Stay in touch
Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.
NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
*Applies to applicants for employment in the United States.