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Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.

Director, Data & AI

Morrisville, North Carolina, United States; United States
Job category: Information Technology Job ID: 136150-en_US
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Job Summary

As Director, Data & AI readiness you will own the strategy to enable data & intelligence layer powering NetApp’s most critical corporate functions — Sales, HR, Finance, Tax & Treasury, Customer Support, and Professional Services This is an opportunity to lead a major data transformation program — enabling tools, technology, data and context for AI across enterprise applications and data platforms for AI; — while simultaneously upskilling the team for the AI-native era and embedding modern data management practices at scale. 

You will own the forward-looking data science strategy, define and execute the roadmap, and enable self-service for advanced business users.  You will lead through influence in a global organization, partnering with functions and will personally coach the team to deliver deep analytical insight projects that drive measurable business value outcomes. 

To be successful, you must bring extensive enterprise data & AI leadership experience, product lifecycle fluency (including SDLC), a track record of implementing cutting edge large-scale technology, rich experience in AI/ML and the credibility to be a trusted adviser to senior executives in a high-growth environment. 

Job Responsibilities

  • Develop and execute a comprehensive business intelligence and AI/ML strategy, roadmap aligned with NetApp’s business model and organizational goals — setting objectives and key results linked to revenue, retention, efficiency, and customer experience across HR, Finance, Tax & Treasury, Customer Support, and Professional Services 
  • Build and run AI/ML Center of excellence establishing standards, reusable assets, and a delivery model that scales data & AI/ML products consistently across corporate functions 
  • Champion adoption — own change management and executive stakeholder alignment, driving the mindset and capability shifts needed for NetApp to operate as an AI-native organization 
  • Lead through influence in a global, matrixed structure — building trusted partnerships with function leaders in HR, Finance, Tax & Treasury, Customer Support, and Professional Services who do not directly report to you 
  • Stand up Data & tools to support agentic workflows — e.g., workforce insights, financial forecast hygiene, customer support deflection, account next-best-action — and maintain full lifecycle management including versioning, monitoring, and rollback 
  • Partner with business to Identify & prioritize AI outcomes dependent on Data across HR analytics, financial planning, tax data automation, customer support automation, and PS margin optimization; build the business case and sequencing for each 
  • Oversee the deployment, governance, and lifecycle management of data, BI and AI/ML agents and solutions, ensuring they are auditable, explainable, and aligned to NetApp’s responsible AI standards 
  • Lead the development and maintenance of the enterprise data domain model, taxonomy, and ontologies to ensure shared understanding, semantic consistency, and discoverability of data and knowledge assets. 
  • Design and evolve information and semantic models that make enterprise data AI‑ready, supporting use cases ranging from traditional analytics and BI to applied machine learning and LLM‑based experiences (e.g., search, retrieval‑augmented generation, and copilots). 
  • Operationalize data models, taxonomies, and semantic structures through the Enterprise Data Catalog 
  • Drive definition and enforce standards for data modeling, taxonomy, nomenclature, and semantic structures to ensure consistency and interoperability across business domains and downstream consumption patterns. 
  • Contribute to the enterprise data product framework by defining domain boundaries, shared dimensions, and semantic contracts that enable cross‑domain interoperability and AI consumption. 
  • Partner with analytics & AI engineering teams to ensure information architecture, metadata, and semantic context are sufficient to support explainable, governed, and trustworthy AI outcomes. 
  • Serve as a thought partner, provide insights from modeling, catalog adoption, and AI enablement to shape governance strategy and roadmaps. 
  • Revamp data governance tooling — partnering with IT and Data Engineering to create and maintain data governance tools and capabilities required for data governance organization 
  • Develop the strategy and tools to enable ontology and semantic  
  • Implement and govern a responsible framework driving enablement of fairness, privacy, transparency, human oversight, risk reporting, and periodic audits; own ethical AI practices including bias mitigation, model transparency, and remediation planning 
  • Ensure compliance with global privacy and data regulations (GDPR, CCPA, PIPEDA, and equivalents) across all data products and AI solutions 

Job Requirements

  • 10+ years of progressive experience in data, analytics, business intelligence and AI/ML 
  • 2+ years' experience in enabling enterprises to leverage data to accelerate AI adoption  
  • Proven track record delivering enterprise analytics and Agentic AI with measurable business impact within Finance, HR, Customer Operations, or Professional Services environments 
  • Technical depth in modern data architecture — cloud data platforms (Snowflake, Databricks, BigQuery, or equivalent), semantic modeling, knowledge graph, MCP, ETL/ELT pipelines, and BI tooling (Tableau, Power BI, MicroStrategy, or equivalent) 
  • Applied AI and machine learning experience — hands-on background with AI agent development, orchestration, and lifecycle management; familiarity with LLM-based solutions and predictive modeling 
  • Executive stakeholder management — demonstrated ability to influence VP and C-suite audiences, drive consensus, and align diverse stakeholders around a shared data and AI vision 
  • Program and budget management — skilled in managing complex, multi-workstream programs with OKRs tied to business outcomes; experienced in vendor negotiation, contract management, and ROI tracking for analytics and AI investments 
  • Bachelor's / Master’s degree in computer science, Data Science, Statistics, Information Systems, Business Analytics, or a related field (or equivalent practical experience)

        Leadership Competencies 

  • Strategic vision — you connect today’s data investments to tomorrow’s business outcomes; you think in systems and programs, not isolated projects 
  • Executive influence and storytelling — you build credibility with senior leaders by crafting compelling narratives from complex data; your clarity moves people to act 
  • Change leadership — you have led organizational transformation before; you know how to bring skeptics along, build coalitions, and make AI adoption stick 
  • People development — you grow careers intentionally; your team members leave every conversation more capable and more motivated than when they arrived 
  • Metrics and impact orientation — you define and track KPIs and OKRs that link analytics initiatives to measurable business impact; you hold yourself and your team to that standard 

Education

IC - Typically requires a minimum of 15 years of related experience.Mgr & Exec - Typically requires a minimum of 12 years of related experience.

Compensation:
The target salary range for this position is 196,350 - 292,600 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.

Apply

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable Accommodations

At NetApp, we are committed to fostering an inclusive and accessible workplace where individuals with disabilities can thrive. In alignment with our values, NetApp provides reasonable accommodations and adjustments where possible to qualified applicants and employees with disabilities, in accordance with employment rights and regulations relevant to their country of employment, to ensure equal access to employment opportunities and job performance.

Applicants who would like to request an accommodation or adjustment are encouraged to Contact Us. Each request will be assessed on a case-by-case basis, in accordance with applicable laws and our commitment to equity and belonging within our culture, values and business practices. Requests will be handled confidentially and respectfully, and we will work collaboratively to identify effective solutions.

  • For reasonable accommodations in Germany, click here.
  • For reasonable accommodations in France, click here.
  • For reasonable accommodations in The Netherlands, click here.

Please note that we do not accept unsolicited resumes to the above email address.

Data privacy

We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.

NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.

However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs.

Currently, when addressing certain hiring needs, NetApp uses the following tools: 

  • Eightfold (eightfold.ai): This tool can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model. 
  • Findem (findem.ai): This tool is used to help identify candidates whose skills and experience may be relevant to open roles at NetApp, using publicly available professional information. Findem may also be used to assist with candidate matching, AI-assisted screening, and recruitment communications. 

Our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application. 

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

Note: Eightfold is not applicable to temporary hiring opportunities. If you are interested in temporary roles, you can apply via a third-party site managed by our preferred supplier, Magnit Global. Magnit Global will provide its own privacy disclosures for your review as part of the application process.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team reviews apcplications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use AI-powered tools to assist with tasks such as identifying relevant candidates, matching skills and experience to role requirements, and conducting initial screenings. These tools support - rather than replace - human decision-making. To learn more, please see our AI Transparency Statement. If you would prefer not to engage with an AI-assisted process, you can request an alternative by contacting careers@netapp.com. Choosing an alternative process will not impact your candidacy in any way.