Manager, Inside Sales
Morrisville, North Carolina, United States
Overview
At NetApp, we have a history of helping customers turn challenges into business opportunities. As part of our sales organization, your role will require a strategic blend of technical acumen and charismatic client engagement, ensuring that every partnership is nurtured towards it maximum potential. As a pivotal link between NetApp and our clients, your contributions will directly influence the growth and direction of our department, making a lasting impact on the organization's success. This is more than a job—it's a chance to be part of a team that values innovation, supports professional growth, and celebrates shared victories.
Success profile
Ready for a sales career at NetApp? Explore the traits that can help you thrive.
- Relationship expertise
- Communicator
- Results-driven
- Strategic
- Collaborative
- Perceptive
Responsibilities
Morrisville, North Carolina, United States Job category: Amer Sales Job ID: 132148-en_USAbout NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
LOCATION
Onsite in our Research Triangle Park (RTP), North Carolina office. This is an in-office leadership role supporting a high-collaboration Inside Sales team.
JOB SUMMARY
NetApp is building a brand-new Inside Sales organization to support our U.S. Commercial Sales business. Historically, Commercial field sellers managed thousands of accounts each, resulting in limited engagement and missed opportunity. We are changing that by standing up a full-cycle Inside Sales team to expand coverage, drive net-new revenue, and build a scalable talent pipeline into our field organization. The Manager, Inside Sales will be responsible for launching, operating, and scaling this team from the ground up. You will hire and lead a team of ~8 quota-carrying Inside Sellers (scaling significantly over time), define the operating rhythm, establish sales process discipline, build career paths into Commercial Account Manager roles, and partner closely with Recruiting, Sales Leadership, Channel, and Solutions Engineering.
This is a high-visibility, high-ownership role reporting directly to the VP of Commercial Sales.
WHAT YOU'LL DO
- Hire, onboard, coach, and lead a team of full-cycle Inside Sellers who own pipeline, forecast, and close business within assigned territories
- Design and operationalize the entire Inside Sales motion, including activity standards, call/email/demo cadence, pipeline inspection, forecast governance, and quota retirement
- Build coverage models, segmentation strategies, and territory assignments across thousands of Commercial accounts
- Partner with Commercial field leaders to ensure alignment across account planning, whitespace coverage, quota strategy, and forecasting rhythm
- Work with Recruiting to proactively pipeline and hire talent, manage headcount planning, and establish a repeatable hiring profile
- Create onboarding, enablement, and development programs to accelerate productivity and grow reps into future Commercial field sellers
- Implement data-driven sales management using Salesforce, MEDDIC/Force methodology, dashboards, KPIs, and weekly business reviews
- Build a culture of performance, development, accountability, and recognition, bullpen energy, not call-center mentality
- Carry ownership of team quota and deliver predictable revenue growth in partnership with Channel and Solutions Engineering
- Scale the team from ~8 to 40+ Inside Sellers over time, refining structure, process, and leadership layers as the org grows
WHO YOU ARE
- A sales leader who has managed closing reps, not just SDRs or pipeline-only roles
- Highly operational, you know how to build structure where none exists and you’re fluent in segmentation, quota planning, pipeline mechanics, and forecast rigor
- A builder who thrives in a startup-within-an-enterprise environment and can design systems, not just run them
- A coach who develops people, especially early-in-career sellers who will eventually become field Account Managers
- A data-driven leader who uses metrics, dashboards, conversion rates, and inspection cadences to drive performance
- A partner-minded operator who can align with Recruiting, Channel, SE leadership, and Commercial Sales executives
- Comfortable balancing strategy and execution, willing to get in the trenches while designing long-term scale
QUALIFICATIONS
- 3+ years leading Inside Sales or Commercial closing teams (not SDR/BDR only)
- Proven experience building or scaling a quota-carrying sales org, ideally within Commercial or mid-market segments
- Strong operational skillset: segmentation, coverage modeling, quota assignment, forecasting, pipeline discipline, and sales process design
- Experience hiring and developing early-career sellers and promoting talent into field roles
- Deep familiarity with Salesforce and modern sales methodologies (MEDDIC, Force Management, Challenger, etc.)
- Demonstrated ability to build onboarding, enablement, and coaching frameworks from scratch
- Experience partnering cross-functionally with Recruiting, Channel, SE, and Field Sales leaders
- Strong communication, organization, and execution skills, able to run a predictable, metric-aligned sales engine
Compensation:
The target salary range for this position is 161,500 - 209,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
Our values
Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.
Benefits
Volunteer time off
40 hours of paid volunteer time each year.
Well-being
Employee Assistance Program, fitness, and mental health resources to help employees be their best.
Time away
Paid time off for vacation and to recharge.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable Accommodations
At NetApp, we are committed to fostering an inclusive and accessible workplace where individuals with disabilities can thrive. In alignment with our values, NetApp provides reasonable accommodations and adjustments where possible to qualified applicants and employees with disabilities, in accordance with employment rights and regulations relevant to their country of employment, to ensure equal access to employment opportunities and job performance.
Applicants who would like to request an accommodation or adjustment are encouraged to Contact Us. Each request will be assessed on a case-by-case basis, in accordance with applicable laws and our commitment to equity and belonging within our culture, values and business practices. Requests will be handled confidentially and respectfully, and we will work collaboratively to identify effective solutions.
- For reasonable accommodations in Germany, click here.
- For reasonable accommodations in France, click here.
- For reasonable accommodations in The Netherlands, click here.
Please note that we do not accept unsolicited resumes to the above email address.
Data privacy
We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.
NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.
However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. However, our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team reviews applications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.