About NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
Technical Marketing Engineer
Morrisville, North Carolina, United States; San Jose, California, United States; United StatesJob Summary
The AI Product Team is responsible for building industry leading products for Enterprise AI. We are responsible for delivering a set of products and services that innovate to enable the world’s largest Fortune 500 companies to build and power generative and agentic AI applications – seamlessly spanning both on-premises and cloud deployments.
We have a unique opportunity in the AI Product team for an experienced Technical Marketing Engineer. This role will be responsible for the newly launched AI Data Engine (AIDE) for NetApp and will work closely with key field technical teams, product management, engineering, product marketing, and other key partners. In this role, you will focus on delivering key technical value propositions to the field and customers through the creation of presentations, solution briefs, blogs, and technical white papers – as well as conducting proactive field training/enablement sessions and creating product-field cohesion by influencing both product development efforts and field initiatives. A candidate who will be highly successful in this role has a passion for understanding key customer requirements for major customer segments and use cases, identifying critical product value drivers and establishing how NetApp delivers differentiated value for achieving customer technical and business outcomes.
NetApp is uniquely positioned in the AI data space as the world’s foremost data and storage solution provider for enterprises, with 10s of thousands of companies entrusting over 100 exabytes of their enterprise data with NetApp. NetApp is also the only storage provider in the world that offers native, 1st party storage across all 3 of the largest hyperscale public clouds (Amazon Web Services, Microsoft Azure, Google Cloud) as well as on-premises in customer managed datacenters – with a single, seamless management control plane across all these topologies.
Job Responsibilities
- Authentic experience in enterprise AI/ML and a working knowledge of key AI and enterprise software and infrastructure concepts and capabilities is a must. Candidates who do not possess both are not a fit for the role and will not be considered. E.g.:
- Artificial intelligence concepts including server/storage architecture, batch/stream processing, data warehousing, data lakes, distributed filesystems and data pipelining tools, model training, inferencing, as well as RAG workflows.
- Working knowledge of Kubernetes & containers.
- Knowledge of hypervisors such as VMware ESX, Linux KVM
- Unix-based operating system kernels and development environments, e.g. Linux or FreeBSD
- Experience with the Cloud Hyperscaler’s and their services (Amazon Web Services, Microsoft Azure, Google Cloud Platform)
- Prior experience with NetApp Storage or any other storage is preferred
- Experience in building test environments including compute, storage, networking components and enterprise workloads - both in on-prem and in the cloud
- Experience in creating content, including but not limited to, videos, presentations, blogs, and technical documents
- Ability to communicate in a clear, concise, and professional manner - tailoring the message to the audience, including both verbal and written communications.
- Lead, influence, and work with a global team.
Job Requirements
- Pre-sales guides and demo narratives to establish technical wins
- Technical white papers, reference architectures, presentations, blogs, solution briefs
- Demo narratives for solutions and products
- Partner integrations and solution validations Conduct periodic sales/partner training and information delivery sessions
- Identify what’s working/not working from a pre-sales perspective and make course corrections in technical messaging
- Support product launch activities and assist with trade shows, conferences and technical sales training or channel partner training activities
- Respond to customer or field inquiries, assist with technical RFPs and work with a cross-functional team of PMs, Architects, and Engineers as required
- Product Development Influence
- Influence product roadmap and development priorities with “outside-in” field and customer perspectives
- Stay current with trends and competitors to identify improvements or recommend product enhancements.
Education
- A minimum of 7 years of relevant experience is required; 10 to 12 years of experience working in enterprise software and IT infrastructure or technical marketing is preferred.
- A Bachelor of Science or advanced degree in electrical engineering, or computer science or related technical discipline - or equivalent experience - is required.
- Demonstrated ability to have completed multiple, complex technical projects.
- Demonstrated experience in authoring technical papers, as well as project conceptualization and planning are required.
Compensation:
The target salary range for this position is 180,200 - 268,400 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable Accommodations
At NetApp, we are committed to fostering an inclusive and accessible workplace where individuals with disabilities can thrive. In alignment with our values, NetApp provides reasonable accommodations and adjustments where possible to qualified applicants and employees with disabilities, in accordance with employment rights and regulations relevant to their country of employment, to ensure equal access to employment opportunities and job performance.
Applicants who would like to request an accommodation or adjustment are encouraged to Contact Us. Each request will be assessed on a case-by-case basis, in accordance with applicable laws and our commitment to equity and belonging within our culture, values and business practices. Requests will be handled confidentially and respectfully, and we will work collaboratively to identify effective solutions.
- For reasonable accommodations in Germany, click here.
- For reasonable accommodations in France, click here.
- For reasonable accommodations in The Netherlands, click here.
Please note that we do not accept unsolicited resumes to the above email address.
Data privacy
We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.
NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.
However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. However, our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team reviews applications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.