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NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO
Professional Services Consultant
Mumbai, Maharashtra, IndiaJob Summary
Listed as one of the best places to work, NetApp has an exciting opportunity for you to join an elite technologists team. Our team is incredibly passionate about customer experience and understands the value of strong relationships both internally and externally.
As a Professional Services Consultant, you will be directly engaged with and supporting multiple NetApp customers by deploying, implementing, and integrating various technical architectures that deliver the highest value of our NetApp solutions within the customer’s operational environment. In this role, you will be expected to position, deliver, and implement various NetApp solutions and other advanced consulting services within diverse customer environments. You will work closely with the sales team to present solutions to the customer’s unique requirements in addition to working with other services personnel in deploying solutions within operational production customer environments. This position requires a dynamic, hard-working and ambitious individual, with good verbal and written communication skills. Consulting experience with strong customer interaction skills is a must.
Job Requirements
• Experienced technology consultant with significant level of hands-on field experience.
• Deploy post-sales On-prem, Hybrid and Cloud storage solutions. Coordinate with senior customer representatives and Sales teams. Solid foundation with NetApp, IT infrastructure, applications, and Cloud services, providing the ability to quickly become a Subject Matter Expert.
• Experienced in NetApp Storage Deploying and administering NetApp Storage – CDOT and 7-Mode, Troubleshooting Performance Issues, performing firmware and operating system upgrades, using storage management tools – OnCommand Unified Manager/ Performance Manager/ Cloud Insight, Managing backup integration with NetApp technologies.
• Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, Metro Cluster, Fabric Pool) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning.
• Experience in other NetApp storage technologies like Storage grid, E-Series, SolidFire would be highly regarded
• Experience with automation tools such as NetApp Workflow Automation.
• Experience in writing basic PowerShell/Python scripts would be beneficial.
• A thorough understanding of other components in the infrastructure stack – compute, virtualization and networks: (NetApp/Cisco Flex pod architecture, Cisco UCS platform, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault).
• Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks).
• Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms.
• Experience in Cisco / Brocade Director Class SAN Switch.
• Strong customer communication and documentation skills.
• Built and maintain strong relationships with internal and external stakeholders.
• Infrastructure design, build, deployment and disaster recovery planning.
• Positive, proactive, team-orientated attitude with a flexible and innovative approach to work.
• Capable of training customers in ad-hoc knowledge transfer as well as organized demonstrations or our methodologies
• Able to lead and delegate different functions within a project to ensure customer success.
Education
- Minimum of 8- 12 years of related experience with a bachelor’s degree and applicable work experience.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
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Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
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NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
*Applies to applicants for employment in the United States.