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Three employees enjoying their company while at work

If you run toward knowledge and problem-solving, join us

Account Technology Specialist (m/w/d)

Neu-Isenburg, Hesse, Germany

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Overview

At NetApp, we have a history of helping customers turn challenges into business opportunities. As part of our sales organization, your role will require a strategic blend of technical acumen and charismatic client engagement, ensuring that every partnership is nurtured towards it maximum potential. As a pivotal link between NetApp and our clients, your contributions will directly influence the growth and direction of our department, making a lasting impact on the organization's success. This is more than a job—it's a chance to be part of a team that values innovation, supports professional growth, and celebrates shared victories.

Success profile

Ready for a sales career at NetApp? Explore the traits that can help you thrive.

  • Relationship expertise
  • Communicator
  • Results-driven
  • Strategic
  • Collaborative
  • Perceptive

Responsibilities

Neu-Isenburg, Hesse, Germany Job category: EMEA Sales Job ID: 128474-en_US

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO

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Als Account-Technology-Specialist ermittelst du den Kundenbedarf für Lösungen und Services von NetApp. Du analysierst die Kundenanforderungen und setzt diese in technische Lösungskonzepte um. Du kannst die Technologien von NetApp auf verschiedenen Verantwortungsebenen beim Kunden präsentieren, dich auf die Gesprächspartner einstellen und deren Beweggründe und Motivationsfaktoren hinterfragen. Du unterstützt den Vertrieb nicht nur bei den ersten technischen Kundengesprächen, sondern bist verantwortlich für die technische Ausarbeitung der angebotenen Lösungen.

Dein Aufgabenbereich

Zu deinem Aufgabengebiet gehört die technische Repräsentation von NetApp und dabei insbesondere die Analyse bestehender Cloud-, IT-, Netzwerk-, Applikations-, Backup- und Storage-Landschaften bei Kunden. In der Rolle als Trusted Advisor bist du für die Ausarbeitung von Lösungskonzepten und -architekturen verantwortlich, die du im Rahmen einer technischen Kundenpräsentation auch einem größeren Publikum vorstellen wirst. Der aktive Kontakt zu Kunden in Zusammenarbeit mit dem zuständigen Account-Executive und die Sicherstellung, dass technisch komplexe Anfragen souverän behandelt und professionell umgesetzt werden, stehen im Fokus dieser Aufgabenstellung.

Dein Profil

Du bringst Begeisterung für innovative Technologie mit und möchtest dich ständig weiterentwickeln?
Es fällt Dir leicht, komplexe Sachverhalte zu erklären und du findest dich in den folgenden Punkten wieder?

  • Interesse für aktuelle Trends in der IT und eingesetzte Technologien (z. B. Public Clouds, Hybride Clouds, Cyber-Security, Künstliche Intelligenz, DevOps-Konzepte, Container-Technologien)
  • Hohe Motivation, unsere Kunden bei ihrem Weg der Digitalen Transformation aktiv zu beraten und gemeinsame Lösungen zu entwickeln 
  • Du verfügst über analytisches Denkvermögen, bist kreativ und teamorientiert
  • Du bringst gerne unterschiedliche Personen zusammen und arbeitest auf ein gemeinsames Ziel hin
  • IT-Kenntnisse, u. a. in Enterprise / Cloud Computing, Virtualisierung, Storage, Backup oder Hochverfügbarkeitslösungen 
  • Wünschenswert sind Kenntnisse in Speichertechnologien 
  • Erfolgreich abgeschlossene technische Ausbildung oder technisches Studium mit entsprechender Berufserfahrung
  • Sehr gute Deutsch- und Englischkenntnisse

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.


Apply

Our values

Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.

Benefits

Volunteer time off

40 hours of paid volunteer time each year.

Well-being

Employee Assistance Program, fitness, and mental health resources to help employees be their best.

Time away

Paid time off for vacation and to recharge.

Jobs for you

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  • Sr. Product Manager, AI ML San Jose, California, United States; Bellevue, Washington, United States; Research Triangle Park, North Carolina, United States
  • Graduate Software Engineer Canberra, Australian Capital Territory, Australia; Melbourne, Victoria, Australia

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable accommodation

If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.

Data privacy

We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.

NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

*Applies to applicants for employment in the United States.