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In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it.

If you want to have a real impact, NetApp is the place for you. You’ll make a difference—while still maintaining a healthy work-life balance. Who are we? Forward-thinking technology people with a heart. Join us.

Account Technology Specialist

Remote - Portugal
Job category: Systems Engineering Job ID: 126095-en_US
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About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

NetApp's Account Technology Specialist (ATS) leverages their technical expertise and NetApp's industry leading data management portfolio of products and services to solve our customer's technical requirements and drive successful business outcomes. As an ATS, you will support Enterprise and Commercial Sales Representatives in the Portuguese territory, with pre-sales demonstrations and activities to drive the adoption of our technology within a book of existing customers.

Successful candidates will love the world of Solutions/Sales Engineering, have strong backgrounds in data storage and backup, and hyper-converged systems and platforms, including hypervisors, software-defined storage, and virtualized networking. Your responsibilities include:

  • Designing tailored storage technology solutions to address unique customer challenges.
  • Utilizing exceptional communication skills to convey the advantages of NetApp storage solutions through presentations, demonstrations, and discussions.
  • Assisting customers in validating or testing storage technology solutions in their environment.
  • Designing an architecting on-premise or hybrid storage systems.
  • Developing storage infrastructure and data management solutions for enterprise applications.
  • Good understanding of the role of storage solutions in the context of Cloud Service Providers and leveraging them for optimal business outcomes. Some hands-on experience on the same will be a plus.

Job Requirements

  • A minimum of 8+ years of experience as an individual contributor in a Sales Engineering, Solutions Architect, or Solutions Engineering role, focused on storage technologies.
  • The ideal candidate will possess exceptional fluency in both written and spoken Portuguese.
  • Recent experience in a B2B technical organization.
  • Proven leadership abilities among peers and through example.
  • You comprehend the difficulties faced by customers and devise storage technology solutions to address them.
  • You possess outstanding communication skills, enabling you to showcase the benefits of NetApp storage solutions in presentations, demonstrations, and conversations with customers and partners.
  • You excel at designing and architecting storage solutions tailored to customers' needs, often integrating NetApp products with those of our technology alliance partners.
  • You are adept at establishing robust relationships with customers at various levels.

Education

A Bachelor of Arts or Sciences Degree in Electrical Engineering, Computer Science, or related field is required; experience showcasing a substantial level of expertise in technical specifications to sell NetApp storage products and services.

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Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  

If you run toward knowledge and problem-solving, join us.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster (PDF). NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable accommodation

If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.

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We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.

NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

*Applies to applicants for employment in the United States.