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Product Structure & Pricing Operations Program Manager
Research Triangle Park, North Carolina, United StatesJob Summary
As a Product Structure & Pricing Operations Manager, you will lead a cross functional core team chartered with defining, implementing, and ensuring readiness to execute Quote to Cash (QTC) on new product offering in the NetApp commerce tools across all NetApp products. You must be responsive, flexible and able to succeed within a collaborative team environment, managing multiple work streams, identifying risk, and implementing action plans to enable successful execution of the business requirements & strategy to meet launch expectations.
The ideal candidate should have a strong knowledge of quote to cash, product lifecycle, and support processes. They need to be self-motivated, adaptable, and possess excellent problem-solving, communication, learning, and analytical skills. Building executive relationships across all organizational levels and thriving in a fast-paced environment are also essential.
Key Responsibilities
o Leading a cross functional core team chartered with the definition of & readiness to execute Quote to Cash functions on all NetApp products. This includes product structures & pricing definition, tool setup, business process development, PSRR execution, project schedule & risk management, content governance, and clear communication with business and content stakeholders.
o Representing the Commerce team in the Product Life Cycle (PLC) core team process from concept to EOS. Including understanding program goals, requirements, and development and communication of schedule, risk management, and impacts to the PLC Core teams and program reviews.
o Assess, analyze, consolidate, and communicate project status and risks clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive teams.
o Apply both tactical and long-range vision to assign relative values and priorities within the context of the product portfolio; evaluating requirements against strategic objectives to prioritize investment and identify low performing offers.
o Lead our Executive PRC process including working with Executives to schedule reviews, provide meeting documentation, issue resolution, and governance to meet our Sox Compliance requirements.
o Understand, develop, enhance, mentor others in the use of key operational processes & tools that directly impact quote to cash and the PSRR/PRC activities.
Job Requirements
- Product program management and/or product lifecycle management experience is required
- Knowledge of the Quote to Cash, Product lifecycle, and end-to-end support processes, beneficial.
- Self-motivation, a desire to learn from new challenges, and strong problem solving and communication skills to work within an interactive, collaborative, and experienced team to accomplish project goals.
- Ability to integrate feedback and to prove their adaptability to quickly changing contexts and work environments.
- Excellent verbal and written communications skills; presentation, customer service, business, and negotiation skills.
- Strong analytical skills are a must, including the ability to absorb and process multiple streams of information into actionable plans.
- Ability to build effective working relationships across all levels of the organization and the globe.
- Ability to function well in a fast-paced, dynamic environment with competing priorities.
- Must possess a growth mindset
Education
Requires a minimum of 5 years of related program / project experience. Any program/project management certifications, a plus.
Compensation:
The target salary range for this position is 108,090 - 151,910 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
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Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
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We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.
NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
*Applies to applicants for employment in the United States.