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Senior Technical Program Manager
Research Triangle Park, North Carolina, United States; Boulder, Colorado, United States; San Jose, California, United StatesJob Summary:
The Senior Technical Program Manager (TPM) position resides within the Marketing Technology Office. TPM's are responsible for working with internal Marketing, external NetApp functions, as well as vendors to manage the end to end (research, recommend, implementation, training, support, renew) technical roadmap for all Marketing technology (MarTech). The candidate for this position will have excellent customer focus, a demonstrated record of program management, experience in key Marketing disciplines (Marketing Automation, Demand/Lead Generation, Paid Media, Social Media, Personalization, Partner/Channel, Account Based Marketing, Analytics, Operations) that support a Digital culture.
Job Responsibilities:
- Provide strategic and technical recommendations for MarTech based on organizational needs
- Coauthor business processes and implementation plans with the Marketing Technology Architect
- Manage integrations of MarTech applications with Marketing and non-marketing systems
- Create, evaluate, and maintain product roadmaps
- Stay updated on tech trends and evaluate new capabilities/products
- Build relationships with internal technology users and vendors
- Negotiate Statements of Work (SOW) for MarTech purchases and renewals
- Administer licenses and user management for applications
- Conduct training on new technology
- Report and measure application and tool effectiveness
- Ensure data privacy and security compliance
- Participate and lead discussions in the Marketing Technology Council
Job Requirements:
- Leadership:
- Ability to lead and organize high level application and platforms with the Marketing technology stack, while assisting other team members and management with day-to-day operations
- Program Management
- Ability to manage several projects underneath high-level programs that require working with various stakeholders across multiple internal and external disciplines; Leadership, Decision Making, Negotiation, Strategy, Analysis, and Presentation
- Technology Management
- Ability to understand the uses and use cases to leverage technology for our customers day to day business effectiveness and efficiencies. Having and maximizing the right tool for the job
- Organization
- We are responsible for multiple work streams across several lines of business. Using the Agile methodology combined with technology, we are accountable to our commitments and use feedback as a continuous improvement mechanism
- Communication
- We operate as a center of excellence and start and remain as the hub of engagement as it relates to technology throughout Marketing. Timely and informative communication is the foundation of our team and helps our stakeholders stay in the know
Education:
- Bachelor's degree in Marketing, Business, Information Systems or related field
- 5+ years of Program Management experience
- 5+ years or experience within Marketing
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Compensation
The base salary range for this position is $127K - $179K and will be determined by the candidate's location, qualifications, experience, and education. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
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Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster (PDF). NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.
NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
*Applies to applicants for employment in the United States.