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Technical Marketing Engineer- Performance Benchmarking
Research Triangle Park, North Carolina, United States; Vancouver, British Columbia, CanadaJob Summary
The StorageGRID team at NetApp helps customers deploy enterprise class on-prem object storage solutions, that are simple, performant and scalable.
We are looking for a Senior Technical Marketing Manager to contribute to growth and evolution of NetApp’s StorageGRID. In this role, the candidate will be a product evangelist, working closely with customers, partners, product marketing and field experts to understand their needs, to equip and enable them to tap the potential of Data protection offerings.
The success of this role depends on aligning customer, field, and company priorities to ensure that our data protection services bring more value to storage infrastructure while building and growing the products.
One of the key responsibilities of this role will be to run performance benchmarking tests at scale for S3 storage systems. In addition it will be expected that these tests are automated for repeatability.
Job Requirements
- Experience with enterprise automation frameworks and programming languages to allow performance test automation
- Generate product excitement and solicit feedback by delivering customer roadmaps and executive briefings.
- Integrate advanced product and use-case knowledge in specialized v-teams associated to specific go-to-market efforts.
- Generate outbound customer-facing content in the form of blogs, vlogs, and social media.
- Lead in technical conferences, trade shows by helping develop and deliver the needed collateral for customer outreach.
- Help Sales engineers and architects, customer success, and professional services with advanced product design to overcome functional, performance, or security related blockers impacting deal acceptance or customer satisfaction.
- Perform hands-on testing, documentation, and certification of bespoke configurations for product functional customizations.
- Lead in developing and maintaining field-facing tools such as TCO estimators, performance sizers, and more.
- Serve as a technical liaison for the product team for design and functional related escalations, providing technical oversight and guidance to the teams managing customer and partner-critical situations.
- Directly contribute to strategic relationship management for our strategic customers.
- Oversee enhancement request processes, ensuring technical, business, and financial context is well understood and influences product design and prioritization decisions.
- Lead technical analysis on install base data to equip internal teams to make rapid, confident decisions around use-case, design, and product reliability.
- Serve as technical subject matter expert for go-to-market planning with partner teams and contribute to technical market and competitive analysis.
- Experience of designing, supporting and operating enterprise infrastructure and operations.
- Customer obsession – demonstrated building a strong understanding of customer problems and building capabilities that help resolve their pain points.
- Ownership abilities – demonstrated end to end ownership, accountability, and a desire to lead from the front when required to achieve the desired outcome.
- Hands-on experience in storage, compute, networking, and virtualization solutions on hybrid-cloud
- Experience in building and operating production and test environments including compute, storage, networking components & enterprise workloads.
- Experience creating content including but not limited to videos, presentations, blogs, and technical documents.
- Experience designing for environments with stringent security requirements, including general, contractual, legal, geopolitical, and industry-specific security frameworks is a plus.
- Ideal candidate would be a developer/QA with automation and strong communication skills (because this is a customer facing role)
Education
IC - Typically A minimum of 5 years of related experience.
An academic degree in Computer Science; or equivalent work experience.
Compensation:
The target salary range for this position is 128,340 - 180,400 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
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Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
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If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
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NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
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