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About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Director, Program Management Office (PMO) - Chief Administrative Office

San Jose, California, United States
Job category: Human Resources Job ID: 132197-en_US
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Job Summary

This is a hybrid role located in ourSan Jose, CA office. We require 2 days in office per week.

At NetApp, operational excellence is the foundation for delivering best-in-class HR services. We’re seeking a strategic, dynamic leader to build, evolve, and scale our Program Management Office within the Chief Administrative Office (CAO). This high-impact role supports a diverse portfolio spanning technology, policy, employee programs, and process optimization, with a primary focus on HR and opportunities to extend across the CAO organization.

Why This Role Matters

As Director, PMO – CAO, you will architect and execute the strategy for program management across HR, Legal, and Workplace Experience. You’ll drive alignment with organizational goals, ensure flawless execution of critical initiatives, and serve as a thought partner to HR leadership. Your work will shape how NetApp delivers enterprise solutions, optimizes processes, and builds a culture of operational excellenc

This is more than a PMO leadership role—it’s an opportunity to shape how NetApp delivers HR and CAO services, drives business outcomes, and builds a culture of excellence. If you’re ready to lead with purpose and drive impact, we’d love to hear from you

What Sets You Apart

  • You’re a strategic thinker with a passion for operational excellence.
  • You thrive in dynamic, matrixed environments and influence at all levels.
  • You bring a data-driven mindset and a relentless focus on execution.
  • You proactively anticipate challenges, navigating constraints to arrive at successful outcomes.
  • You’re committed to building inclusive partnerships and driving meaningful change.
  • You see tasks through to completion and proactively solve problems—even those outside your immediate scope.

What You'll Do

PMO Strategy & Leadership

  • Build, evolve, and scale the CAO PMO team and practices to support mission-critical initiatives.
  • Develop infrastructure for portfolio management, including budget/resource governance, pipeline intake, prioritization, business case development, and strategic alignment.
  • Establish and maintain project governance framework
  • Create outcome-focused tracking, status reports, and dashboards to drive transparency and accountability.
  • Serve as the connective tissue between workstreams, HR, and key partners (IT, HR Systems, Employee Communications) to maximize impact.

Execution & Impact

  • Lead a team driving execution of strategic priorities, KPIs, and deliverables—stepping in to realign and drive improvements as needed.
  • Champion best practices in project management methodologies, resource management, and change management.
  • Simplify and operationalize processes and systems to deliver efficient, scalable services.
  • Lead development of strategic planning materials, gather consensus, and translate strategy into tangible outcomes.

Stakeholder Engagement & Team Building

  • Build and nurture relationships across organizational and geographic boundaries.
  • Influence and collaborate with global teams at all levels, including senior leadership, in a highly matrixed environment.  Serve as a trusted advisor, providing insights and recommendations on strategic direction.
  • Lead and develop a high-performing team, fostering talent and growth.

What You Bring

  • 15+ years of experience managing complex, global portfolios (HR experience preferred, Legal experience a plus), including 5+ years of people management responsibilities.
  • Bachelor’s degree in Business or Technology preferred.  PMP, PgMP or similar certification preferred.
  • Successful track record and demonstrated expertise managing a diverse portfolio of programs and projects in complex and global organizations
  • Proven expertise in project/program management, resource management, and change management.
  • Strong technical skills; proficiency in Microsoft Office, Microsoft Project, Smartsheets, Jira, Rally, and other HR technology tools.
  • Experience developing strategic planning materials that require consensus gathering from multiple constituents, coupled with the ability to translate the strategy into effective execution and tangible outcomes.
  • Highly skilled at simplifying and operationalizing processes and systems to drive efficient delivery of services at scale.  Eager to learn new things and apply knowledge to innovate, improve/simplify processes.
  • Exceptional attention to detail, organizational discipline, and ownership mentality.
  • Ability to thrive in fast-paced, dynamic environments and manage high job complexity.
  • Depth of knowledge of corporate finance/budgeting practices

Compensation:
The target salary range for this position is $199K - $270K. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. 

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable Accommodations

At NetApp, we are committed to fostering an inclusive and accessible workplace where individuals with disabilities can thrive. In alignment with our values, NetApp provides reasonable accommodations and adjustments where possible to qualified applicants and employees with disabilities, in accordance with employment rights and regulations relevant to their country of employment, to ensure equal access to employment opportunities and job performance.

Applicants who would like to request an accommodation or adjustment are encouraged to Contact Us. Each request will be assessed on a case-by-case basis, in accordance with applicable laws and our commitment to equity and belonging within our culture, values and business practices. Requests will be handled confidentially and respectfully, and we will work collaboratively to identify effective solutions.

  • For reasonable accommodations in Germany, click here.
  • For reasonable accommodations in France, click here.
  • For reasonable accommodations in The Netherlands, click here.

Please note that we do not accept unsolicited resumes to the above email address.

Data privacy

We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.

NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.

However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. However, our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team reviews applications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.