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Three employees enjoying their company while at work

If you run toward knowledge and problem-solving, join us

Sales Solutions Engineer - High-Tech Strategics (Bay Area)

San Jose, California, United States; Santa Clara, California, United States

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Overview

At NetApp, we have a history of helping customers turn challenges into business opportunities. As part of our sales organization, your role will require a strategic blend of technical acumen and charismatic client engagement, ensuring that every partnership is nurtured towards it maximum potential. As a pivotal link between NetApp and our clients, your contributions will directly influence the growth and direction of our department, making a lasting impact on the organization's success. This is more than a job—it's a chance to be part of a team that values innovation, supports professional growth, and celebrates shared victories.

Success profile

Ready for a sales career at NetApp? Explore the traits that can help you thrive.

  • Relationship expertise
  • Communicator
  • Results-driven
  • Strategic
  • Collaborative
  • Perceptive

Responsibilities

San Jose, California, United States; Santa Clara, California, United States Job category: Amer Sales Job ID: 131115-en_US

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Job Summary

We are seeking a highly skilled, experienced Consulting Solutions Engineer to work as part of the sales team and manage one of the largest strategic accounts in the Hi-Tech vertical.

The ideal candidate will have a strong background in artificial intelligence (AI) and extensive experience with NetApp data management solutions. The role has a broad scope of responsibility and requires a solid understanding of both business and technical strategy. You will play a crucial role in developing and executing technical account strategies, fostering strong relationships with key stakeholders, and using in-depth product knowledge to provide technical expertise to the sales team and customers through sales presentations and product demonstrations in a fast-paced environment.

Additionally, the candidate will collaborate closely with the sales team to drive customer engagement and satisfaction.

*The candidate hired must be located in the Bay Area, CA to be near our customer's HQ for weekly meetings.

Key Responsibilities:

1. Solution Design and Implementation:

  • Lead the design and implementation of AI-driven solutions that meet client requirements.
  • Develop and optimize data storage architectures using NetApp technologies.
  • Ensure seamless integration of AI models and algorithms with NetApp solutions.

2. Technical Leadership:

  • Lead, conduct technical workshops and training sessions for internal teams and clients/customers.
  • Engage with customers, prospects, partners, and other stakeholders to understand their business needs and objectives.
  • Stay current with industry trends (technologies, competitive landscape, DevOps, etc.), regulations, and the latest advancements in AI and NetApp storage technologies.

3. Client Engagement:

  • Collaborate with clients to understand their business needs and technical requirements.
  • Able to build financial and commercial arguments for TCO, ROI, and procurement methods.
  • Present technical solutions and proposals to clients, demonstrating the value of NetApp solutions
  • Provide ongoing support and troubleshooting for deployed solutions.

Key Responsibilities Continued

4. Sales Collaboration:

  • Partner and collaborate with the sales team to identify and pursue new business opportunities.
  • Assist in the development of sales strategies and proposals to meet client needs.
  • Participate in sales meetings, presentations, and negotiations to support the sales team.
  • Work closely with cross-functional teams, including data scientists, software developers, IT operations, and sales.
  • Communicate complex technical concepts to non-technical stakeholders.
  • Document solution designs, implementation plans, and technical processes.
  • Work with customers and partners to implement best practices for data management, storage efficiency, and scalability.

5. Customer Obsession:

  • Demonstrate a strong commitment to customer satisfaction and success.

6. Other:

  • Excellent communication and presentation skills. Represent NetApp at corporate events, speak at small round-table events or to larger audiences.
  • Organically build firm business relationships with customers and be the trusted advisor.
  • Knowledge of infrastructure trends, components i.e. Networking, Virtualization/Microservices, Data security etc.

Be at customer site for face-to-face engagement(s) and able to travel as and when needed.

Job Requirements

· 12+ years of experience in solutions engineering, with a focus on data storage and AI (artificial intelligence).

· Strong expertise in AI technologies, including machine learning, deep learning, and natural language processing.

· Extensive experience with NetApp solutions, and not limited to ONTAP, StorageGRID, E-Series, and Cloud offerings is highly preferred. 

· Familiarity with cloud platforms (AWS, Azure, Google Cloud) and containerization technologies (Docker, Kubernetes etc.).

· Excellent problem-solving skills and the ability to work independently and as part of a team.

· Strong communication and interpersonal skills.

· Proficiency in programming languages such as Python, Java, or C++ is good.

· Demonstrated customer obsession and a track record of selling technical solutions.

· Relevant industry certifications in NetApp, AI and other industry technologies.

· Knowledge of data security and compliance standards.

Education

· Bachelor’s or master’s degree in computer science, Engineering, or a related field.

The OTE (On Target Earnings) Range for this position is $245,000 - 290,000 USD  and will be determined by the candidate's location, qualifications, experience, and education. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.


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Our values

Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.

Benefits

Volunteer time off

40 hours of paid volunteer time each year.

Well-being

Employee Assistance Program, fitness, and mental health resources to help employees be their best.

Time away

Paid time off for vacation and to recharge.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable accommodation

If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email careers@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.

Data privacy

We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.

NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.

However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. However, our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website or to our careers@netapp.com email address as outlined above. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.