About NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
Senior Business Operations Manager
San Jose, California, United States; Morrisville, North Carolina, United StatesJob Summary
Who do we look for?
Are you a thought and process leader, a change agent who wants to partner with a team of forward-thinking, smart, dedicated technologists that approach every problem with fresh eyes? If you answered yes, you may be who we are looking for!
We are looking for a passionate and results-oriented Senior Business Operations Program Manager to drive executive support for multiple Product & Engineering leaders and their teams. The role requires an individual with excellent program and project management abilities and an outstanding track record of delivering results.
Job Requirements
What is the Business Operations Team Responsible For?
- Strategic Planning: Annual Fiscal Year (FY) Planning & Management
- Own the annual AOFP process bottoms up and tops down target planning
- Build monthly OPEX forecast for each team, review with Finance for submission each month; participate in monthly OPEX reviews with Finance; provide variance analysis as needed
- Drive quarterly CAPEX planning, CAPEX requests and monitor execution for supported teams; act as focal point for changes and/or ad hoc requests throughout the quarter
- Manage Cloud Spend forecast data by leader, project, and product to rationalize latest spend trends. Represent changes in product execution strategy back to cloud spend budget changes.
- Ensure monthly, quarterly and annual budget and headcount targets are met with little variance
- Ensure per geo headcount targets are met (including site strategies for hiring), oversee requisition staffing process & reporting
- Ensure pipeline at the early in career/intern levels are properly staffed
- Contracts & PO (Purchase Order) management as needed
- Performance Management, Organizational Health: Organization Planning & Design
- Partner with VPs/Dir+ on talent development reviews, SME gaps and succession planning for talent
- Determine what headcount gaps exist per org and determine affordability
- Maintain close partnerships with HRBPs
- Rhythm of the Business: Monthly & Quarterly Reporting
- Partner with VPs/Dir+ to create monthly & quarterly Shared Platform reporting decks
- Create & run forums for Big Rock project tracking & reporting to management
- Create & run forums for quarterly Business Reviews
- Oversee Jira-RM regular updating & hierarchies and provide reporting with insights
- All Hands
- Team leadership offsites planning and facilitation
- Staff meetings – agenda, notes & action item tracking/closure
- Execution of Organizational Wide Priority Activities & Programs
- Program manage and drive org-wide programs and initiatives that may involve cross-functional collaboration both within Shared Platform and across the PG & company, such as:
- Training
- New Hires
- Interns
- DEIB - Diversity Equity, Inclusion and Belonging
- Site activities
- Program manage and drive org-wide programs and initiatives that may involve cross-functional collaboration both within Shared Platform and across the PG & company, such as:
- Cross-Functional Alignment
- Ensure that Shared Platform group priorities, processes and actions are in alignment with practices across the PG & company, drive closure on areas where there is not alignment
- Relationship builders with peers across the PG, Finance, HR & Legal
Qualifications
We recognize that not everyone fits neatly into any checklist, but here are some of the skills and experience we think will help make you successful in this role. If you don’t match everything on this list, but are excited about the opportunity and think you could contribute, we’d love to hear from you.
- 10+ years experience as a Program Manager in Engineering product delivery or managing the organizational business cadence of large teams
- BS/BA or equivalent job-related experience
- Demonstrated ability to work effectively with highly technical engineering teams, with a history of leading the team in delivering against product requirements
- Solid ability to provide structure and vital process without compromising execution or the needs of the team, customer or product
- Proven record to lead multi-functional teams through influence versus direct management
- Demonstrates a strong bias to action; not afraid to tackle unknowns
- Strong interpersonal, analytical, problem-solving and conflict resolution skills
- Experience managing projects with remote/geographically dispersed team members
- Must be able to keep information received fully confidential
Compensation:
The target salary range for this position is 154,700 - 231,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
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Diversity, equity, inclusion, and belonging
We are a collection of diverse people from around the world with our own individual stories. We share the drive to create innovative, world-class products. We're One NetApp, and we find strength in celebrating our individuality.
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The NetApp Entry Level Careers Program is designed to help you grow your career, sharpen your skills, and foster meaningful relationships. When you join the Program, you join a diverse, global community where innovative ideas flourish.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable Accommodations
At NetApp, we are committed to fostering an inclusive and accessible workplace where individuals with disabilities can thrive. In alignment with our values, NetApp provides reasonable accommodations and adjustments where possible to qualified applicants and employees with disabilities, in accordance with employment rights and regulations relevant to their country of employment, to ensure equal access to employment opportunities and job performance.
Applicants who would like to request an accommodation or adjustment are encouraged to Contact Us. Each request will be assessed on a case-by-case basis, in accordance with applicable laws and our commitment to equity and belonging within our culture, values and business practices. Requests will be handled confidentially and respectfully, and we will work collaboratively to identify effective solutions.
- For reasonable accommodations in Germany, click here.
- For reasonable accommodations in France, click here.
- For reasonable accommodations in The Netherlands, click here.
Please note that we do not accept unsolicited resumes to the above email address.
Data privacy
We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.
NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.
However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. However, our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team reviews applications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.