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Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.

EBC Specialist

Schiphol-Rijk, Netherlands
Job category: Marketing Job ID: 136172-en_US
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Job Summary

The Technical Briefing Program Manager (BPM) plans and facilitates strategic executive customer engagements from discovery through follow-up. Working with sales teams, executives, product leaders, subject matter experts, and external stakeholders, this role translates customer priorities and account objectives into focused briefing experiences that support business outcomes. The BPM connects discussions across NetApp’s storage, hybrid cloud, AI, data management, data protection, and broader portfolio into a cohesive customer story. The role requires technical credibility, executive presence, consultative questioning, active listening, and the ability to simplify complex topics through presentation and whiteboarding. This is an active facilitation role, not solely logistics coordination.
Responsibilities
•    Lead planning, technical preparation, delivery, and follow-up for executive briefings. Translate customer objectives, account strategy, opportunity context, and desired outcomes into a focused agenda with the right executives and discussion leaders.
•    Use consultative discovery to identify business priorities, pain points, technical requirements, decision criteria, and success measures. Coach account teams when objectives or agendas need greater clarity or stronger customer relevance.
•    Run preparation calls so account teams, executives, and subject matter experts understand the customer context, their roles, the discussion approach, and expected outcomes. Confirm that content and demonstrations are ready for an executive audience.
•    Facilitate briefings from introductions through technical discussions, demonstrations, transitions, and close. Manage time and flow, encourage customer dialogue, surface unanswered questions, and redirect conversations when needed.
•    Connect customer priorities to relevant NetApp capabilities. Use technical fluency and whiteboarding to simplify complex concepts, map challenges to solution approaches, and explain portfolio differentiation in practical business terms.
•    Present and support NetApp strategy, solution roadmaps, and demonstrations in an outcome-focused manner that connects current and future capabilities to the customer’s environment, priorities, and next step in the sales conversation.
•    Build trusted relationships with sales, product management, executives, EBC peers, and cross-functional partners. Collaborate across regions and time zones to support consistent standards, shared engagements, and program improvements.
•    Capture customer feedback, decisions, advocacy opportunities, and follow-up actions. Maintain accurate briefing records and use program data to identify trends, measure impact, and provide actionable recommendations.

Job Requirements

•    5+ years of Executive Briefing Center experience in a B2B technology company, including executive customer engagements, technical briefings, and presentations.
•    Strong recent facilitation and presentation experience, with completed facilitation training or certification, executive presence, and confidence guiding high-stakes customer conversations.
•    Technical or engineering background with working knowledge of enterprise storage, hybrid cloud, AI, data management, data protection, and relevant NetApp solutions.
•    Ability to understand customer technology environments and explain NetApp’s strategy, roadmaps, portfolio value, and competitive differentiation in terms of customer priorities and business outcomes.
•    Proven ability to partner effectively with sales teams, executives, product leaders, and cross-functional stakeholders while maintaining sound judgment and accountability.
•    Strong organizational skills, attention to detail, and the ability to manage multiple complex priorities while delivering a consistent executive-level experience.
•    Technical curiosity and commitment to continuous learning, with the ability to use content management tools, digital whiteboards, and live whiteboarding techniques
•    Conversational proficiency in German is preferred. Ability to travel 10–20% as necessary.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable Accommodations

At NetApp, we are committed to fostering an inclusive and accessible workplace where individuals with disabilities can thrive. In alignment with our values, NetApp provides reasonable accommodations and adjustments where possible to qualified applicants and employees with disabilities, in accordance with employment rights and regulations relevant to their country of employment, to ensure equal access to employment opportunities and job performance.

Applicants who would like to request an accommodation or adjustment are encouraged to Contact Us. Each request will be assessed on a case-by-case basis, in accordance with applicable laws and our commitment to equity and belonging within our culture, values and business practices. Requests will be handled confidentially and respectfully, and we will work collaboratively to identify effective solutions.

  • For reasonable accommodations in Germany, click here.
  • For reasonable accommodations in France, click here.
  • For reasonable accommodations in The Netherlands, click here.

Please note that we do not accept unsolicited resumes to the above email address.

Data privacy

We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.

NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.

However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs.

Currently, when addressing certain hiring needs, NetApp uses the following tools: 

  • Eightfold (eightfold.ai): This tool can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model. 
  • Findem (findem.ai): This tool is used to help identify candidates whose skills and experience may be relevant to open roles at NetApp, using publicly available professional information. Findem may also be used to assist with candidate matching, AI-assisted screening, and recruitment communications. 

Our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application. 

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

Note: Eightfold is not applicable to temporary hiring opportunities. If you are interested in temporary roles, you can apply via a third-party site managed by our preferred supplier, Magnit Global. Magnit Global will provide its own privacy disclosures for your review as part of the application process.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team reviews apcplications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use AI-powered tools to assist with tasks such as identifying relevant candidates, matching skills and experience to role requirements, and conducting initial screenings. These tools support - rather than replace - human decision-making. To learn more, please see our AI Transparency Statement. If you would prefer not to engage with an AI-assisted process, you can request an alternative by contacting careers@netapp.com. Choosing an alternative process will not impact your candidacy in any way.