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NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO
APAC Sales Operations Lead
Singapore, Singapore, SingaporeJob Summary
As APAC Sales Operations Lead you will provide an integral link between the sales organization, marketing and other Corporate support functions such as legal and finance. You will help to ensure all information and processes are in place for the successful achievement of business and sales plans in APAC region.
Responsibilities:
- Serve as a business advisor to the APAC Sr. Director of Sales Operations, assisting to drive & accelerate the deployment of APAC GTM business objectives.
- Collaborate seamlessly with internal stakeholders and cross-functional teams to solve complex problems, implement solutions backed by data, and create operational efficiencies that meet high organizational standards.
- Utilize advanced analytical, critical thinking, and problem-solving skills to generate actionable insights to improve the growth trajectory of the APAC GTM Sales Organization
- Analyze leading indicators and business outcomes to identify performance drivers and areas for improvement.
- Devise actionable insights based on pipeline data, reporting and conversion trends to help improve overall pipeline health.
- Be the liaison between Revenue acceleration and field ops on complex O2D Issues
- Streamline APAC Sales Operations activities to enhance value delivery to APAC Sales Teams, driving efficiency and simplicity.
- Responsible for adoption of processes: Consistency of pipeline definitions, Adoption of CRM, implementation of sales process, tools, and technologies.
About You
We’re looking for a candidate who meets the minimum requirements to be considered for the role. If you meet these requirements, we encourage you to apply. Preferred qualifications are a bonus, not a requirement.
- Experience: 15+ years of experience with at least 12 years in GTM Strategy and Operations, supporting mid-to-large scale, multi-geographical sales organizations.
- Sales Process Expertise: Proven ability to define, refine, and implement sales processes, procedures, and policies.
- Analytical Skills: Demonstrated expertise in conducting sophisticated and creative analysis of complex data, translating results into actionable insights, deliverables, and strategic proposals.
- Technical Proficiency: Experience with Salesforce.com, Tableau, Anaplan, intermediate knowledge of excel and DWH, including data integrations and implementations.
- Strategic Development: Proven track record in developing segmentation models and GTM strategies.
- Performance Metrics: Skilled in developing and implementing metrics to measure and monitor sales performance and productivity improvements.
- Problem-Solving & Collaboration: Strong problem-solving abilities and collaboration skills; a motivated self-starter who is proactive and action oriented.
- Business Acumen: Sound business judgment with a proven ability to influence stakeholders, supported by strong analytical skills and a history of leading data-driven analyses to drive results.
- Communication Skills: Exceptional written and verbal communication skills, with a proven ability to present to senior leaders effectively.
Skills and Requirement
- Industry Experience: Experience working within a high-growth technology company.
- Business Model Knowledge: Experience with consumption-based business models is a strong plus.
- Segment Leadership: Experience in leading operations teams supporting both high-velocity transaction teams (e.g., SMBs) and larger, complex transactions in Enterprise segments.
- Scalability: Proven ability to operate successfully in a lean, fast-paced organization, creating a scalable vision and organizational structure.
- Office: This role requires collaboration in an office environment with stakeholders, so expect being in the office 4+ days a week
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Did you know...
Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.
NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
*Applies to applicants for employment in the United States.