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About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO

PS Project Manager

Tokyo, Tokyo, Japan
Job category: Professional Services Job ID: 128077-en_US
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Job Summary

Develops and delivers detailed technology solutions through consulting project activities. Responsibilities include client identification through final invoicing for engagements requiring varied interpersonal and technical skills. Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and solution deployment. Performance is typically evaluated based on utilization, (i.e.,billable hours). May have some financial responsibilities including project cost estimating, proposal generation, and invoicing. May participate in sales and proposal presentations in addition to completing ongoing team account activities. Identifies additional product/services opportunities in customer organization. Performance is typically measured by the capture of the consulting engagement and/or delivery of agreed solutions within budgeted hours.
As a Project Manager, you will define, plan, track and manage projects as a part of the Professional Services function. The Professional Services group provides value-added solutions to Enterprise customers including on-site support, services and consulting. You will work closely with cross-functional teams including Sales and Engineering, as well as directly with customers, to ensure the successful completion of projects.

Essential Functions

・Ability to manage all aspects of small to medium sized projects including planning, estimating, execution, implementation and on-going support. 
・Identify, utilize and manage key resources required to meet project objectives.
・Provide input to manage project variances and change.
・Manage technical and business risk.
・Negotiate, create, or co-author Statements of Work (SOW).
・Responsible for managing to agreed upon budget. 
・Provide guidance and/or supervision to up to 25 project team members.
・Interview internal employees and outside partners for resource scheduling.
・Provide input on hiring decisions for new Project Managers.
・Address and resolve high-level customer issues.
・Must be fluent in Japanese

Responsibility and Interaction:

Responsibility:  
・The tasks this individual is responsible for are often non-routine and unstructured, requiring creative solutions.
・This individual will apply attained experiences and knowledge in solving routine to moderately complex problems.

Interaction: 
・This individual must work effectively with Staff to Vice President level employees within the function, and the technical team on assigned projects.  There may be communication with employees in other functions as required.
・Limited management direction is provided to employee on new projects or assignments as well as review of activities and priorities.
・The ideal candidate will be a proactive contributor and subject matter expert on team projects.
・To be successful, this individual must demonstrate favorable results through coaching and influencing others.

Job Requirements

・Strong spreadsheet capability and other project management applications as required for reporting, tracking charts, checklists and project scheduling.
・Ability to work collaboratively with, lead and motivate other employees in a team environment to meet aggressive goals and pre-defined timelines.
・Demonstrated ability to manage relationships and project teams.
・Maintains strong verbal and written communications skills
・Ensure all assigned work tasks are completed in an effective and efficient manner
・Exposure and understanding of a variety of technologies/concepts in a distributed environment
・Pre-sales or design build experience with IT vendors and Siers
・Experience in designing and building IT infrastructure
・Experience as a Project Manager (PM) or PL
・Those who can think and take action spontaneously
・Those who have high communication skills and vitality
・English proficiency: Mail, ability to communicate internally and externally
・Japanese language proficiency: Advanced level required
・Career level position for resources with existing professional field experience
・Coordinate with senior customer representatives, Sales teams, and other PS staff in the performance of daily tasks
・Onsite and remote subject matter expert with NetApp, IT infrastructure, applications, and Cloud services
・Provide project design, implementation, and final “As-Built” documentation
・Deliver company marketed solution sets and other custom consulting
・Follow appropriate escalation guidelines, as required, during customer engagements

Education

・A minimum of 5 years of Project Management experience is required; 6 to 8 years total experience is preferred. 
・A Bachelor’s Degree, or equivalent experience is required; an MBA is preferred.
・Data storage or systems management experience is preferred. 
・Demonstrated ability to have completed multiple, moderately complex technical tasks.IC - Typically requires a minimum of 5 years of related experience.Mgr & Exec - Typically requires a minimum of 3 years of related experience.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.

If you want to help us build knowledge and solve big problems, let's talk.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable accommodation

If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.

Data privacy

We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.

NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

*Applies to applicants for employment in the United States.