About NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
Director, North America Business Desk Operations
Remote - US ; United StatesJob Summary
Are you ready to take charge and lead a dynamic team across North America, shaping the future of pricing strategies and deal approvals? As the People Manager for the North America Business Desk, you will play a pivotal role in driving success and fostering collaboration within our cross-cultural team. Your expertise in deal evaluations, compliance, and margin management will be instrumental in ensuring our company's growth and profitability in the region. Join us and make a meaningful impact on our organization!
Job Responsibilities
- Lead and inspire a cross-cultural team across North America, providing guidance, support, and mentorship to unlock their full potential.
- Champion pricing escalations and review non-standard deals, leveraging your expertise to find optimal solutions while adhering to company standards.
- Identify and address non-standard deal issues, collaborating with cross-functional stakeholders to ensure efficient resolution.
- Facilitate high-level business desk reviews with senior executives, fostering strong relationships and aligning strategies.
- Drive adherence to standard business processes, rules, and policies, ensuring consistency and efficiency across the team.
- Promote the utilization of cutting-edge tools and provide valuable insights for enhancements to streamline processes.
- Measure, monitor, and regularly report performance metrics to track progress and identify areas for improvement.
- Stay informed about competitive pricing strategies and tactics, providing valuable intelligence to shape our pricing approach.
- Monitor and facilitate timely review of large opportunities, ensuring thorough evaluation and decision-making.
- Gather field feedback to provide strategic guidance to management and corporate teams, contributing to the development of effective pricing strategies.
Job Requirements
- Bring your exceptional interpersonal, negotiating, and organizational skills to foster a collaborative and high-performing team environment.
- Demonstrate cultural awareness and sensitivity to effectively lead and support international teams.
- Proficiency in office tools (Word, Excel, PowerPoint) and experience with Office 365 (MS Teams and SharePoint experience preferred); familiarity with Microsoft Azure is a plus.
- Exhibit strong verbal and written communication skills, enabling effective collaboration and stakeholder management.
- Possess a deep understanding of the sales/buying cycle and the ability to identify and capitalize on sales opportunities.
- Have a solid grasp of how technology products and solutions address business challenges.
- Thrive in a collaborative environment, working seamlessly with colleagues across departments and functions.
- Embody strong ethical awareness and integrity, making unbiased and objective decisions.
- Hold a bachelor’s degree or master’s Degree, preferably in Business Administration or a related field.
- Bring a minimum of 15 years of work experience, including at least 7 years of experience as a people manager.
Compensation:
The target salary range for this position is 208,250 - 310,200 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
Related content
Diversity, equity, inclusion, and belonging
We are a collection of diverse people from around the world with our own individual stories. We share the drive to create innovative, world-class products. We're One NetApp, and we find strength in celebrating our individuality.
NetApp Entry Level Careers Program
The NetApp Entry Level Careers Program is designed to help you grow your career, sharpen your skills, and foster meaningful relationships. When you join the Program, you join a diverse, global community where innovative ideas flourish.
Find your ideal job
In a world consistently defined by new expectations, can you quickly adapt for the success of our customers? We reward innovation and problem-solving.
Jobs for you
- Software Engineer- Cloud Services Morrisville, North Carolina, United States
- Technical Program Manager San Jose, California, United States
- Partner Manager Addison, Texas, United States
Your recently viewed jobs will appear here.
You have no saved jobs. Start browsing jobs here
Recruitment scam warning
When conducting a job search, you’re bombarded with outreach. Here are tips to keep you safe from recruitment fraud.
Stay in touch
Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email careers@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.
NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.
However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. However, our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website or to our careers@netapp.com email address as outlined above. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.