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GTM Ops Change Program Manager
Remote - USJob Summary
We are seeking a Change Program Manager to join the GTM Operations team and execute transformational change initiatives across the organization. In this role, you will collaborate closely with key stakeholders to implement a proven change management framework, ensuring the successful adoption of new processes, tools, and cultural shifts. You will play a pivotal role in shaping the future of GTM Ops organization by fostering a culture of continuous improvement, innovation, and adaptability. As a strategic thinker and change advocate, you will inspire, influence, and empower teams to embrace new ways of working, while aligning transformation efforts with the organization’s overarching GTM goals. If you are a passionate about driving positive, sustainable change, we want to hear from you!
The ideal candidate will reside in or near either New York City or San Jose, CA.
Job Requirements
- Drive Change Initiatives: Own and execute change initiatives aligned with the GTM Operations change management strategy, partnering with senior leadership and key stakeholders to ensure the seamless adoption of major transformation efforts. Assess the impacts on people, processes, systems, and culture, and proactively address potential risks to ensure smooth and successful implementation.
- Develop and Execute Change Communication Plans: Design and implement comprehensive communication strategies that effectively convey the vision, purpose, and benefits of transformation. Craft executive messaging, training content, and materials tailored to different audiences within the organization, from leadership to employees, to drive understanding and buy-in
- Monitor and Measure Change Effectiveness: Define success metrics and track the effectiveness of change management initiatives. Regularly assess progress and adapt strategies as needed to ensure that goals are being met and that stakeholders remain engaged. Provide transparent updates and insights to leadership on the impact of change efforts, offering data-driven recommendations for course correction where necessary.
- Advocate for Continuous Improvement & Innovation: Continuously assess and refine GTM Operations processes, identifying opportunities for innovation and improvement. Support the organization’s drive for agility by recommending new tools, approaches, and technologies that enhance the effectiveness of change management strategies and elevate the overall performance of the organization
Education
- Bachelor’s or master’s degree in business, Organizational Development, Psychology, or a related field.
- Proven experience leading change management initiatives in a fast-paced environment, preferably within a related industry.
- Strong ability to independently draft, develop, and deliver clear, concise, and compelling communications tailored to diverse stakeholders, from senior executives to team members across the organization. Proven expertise in crafting messages that align with organizational priorities and ensuring consistency across all communication channels.
- Proven track record in designing and delivering impactful training programs to empower employees with the knowledge, tools, and skills needed to support change initiatives. Capable of developing training materials that engage employees and foster understanding at all levels of the organization.
- Strong strategic thinking with the ability to lead and manage complex change initiatives, navigate competing priorities, and drive decision-making processes. Adept at developing and executing actionable plans while keeping the broader organizational goals in focus.
- Adept in building relationships and collaborating with stakeholders across all levels of the organization. Able to influence key decision-makers and foster alignment across different teams to ensure successful implementation of change initiatives.
Compensation:
The target salary range for this position is 129,965 - 168,190 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
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Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
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To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.
NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
*Applies to applicants for employment in the United States.