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If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO
Professional Services Consultant - Active Secret Clearance - Onsite
Remote - USJob Summary
As a Storage Management Consultant, you will be directly engaged with and supporting NetApp customers by deploying, implementing, and integrating various technical architectures that deliver the highest value of our NetApp solutions within the customer’s operational environment. In this role, you will be expected to position, deliver, implement, manage, and monitor various NetApp solutions within diverse customer environments. You will work closely with the sales team to present solutions to the customer’s unique requirements in addition to working with other services personnel in deploying solutions within operational production customer environments. This position requires a dynamic, hard-working and ambitious individual, with strong communication skills. Consulting experience with strong customer interaction skills is a must.
** Please note that this position requires an active DoD Secret clearance
** Although this position is remote to our NetApp offices, the qualified individual must be located a commutable distance from John C. Stennis Space Center, Mississippi.
Job Requirements
Experienced technology consultant with significant level of hands-on field experience. Deploy post-sales hardware and software solutions with medium level complexity. Coordinate with senior customer representatives and Sales teams in the performance of daily tasks. Solid foundation with NetApp, IT infrastructure, applications, and Cloud services, providing the ability to quickly become a Subject Matter Expert in these areas:
Implementation of backup and restore, disaster recovery, storage consolidation, data protection, storage performance, etc.
Optimization including upgrades, performance monitoring, and system audit tasks.
Follow appropriate escalation guidelines, as required, during customer engagements.
Exposure to and understanding of a variety of integrated technologies/concepts in a distributed environment.
Comply with all customer security and operational requirements in the performance of tasks.
Excellent verbal and written communications skills are essential to interface with mid-to-senior level management and technical teams, architects, systems administrators, and senior operations managers.
Ability to work collaboratively with other engineers, consultants, and Project Managers in a team environment to meet aggressive goals, achieve high quality standards, and share best practices.
Ability to take lead as technical expert when working with customers’ senior technical representatives to design, architect and implement the best solution to meet and exceed customers’ requirements and expectations.
Ability to understand the customers’ business requirements and relate their requirements to technical solutions.
Perform system health checks, monitor alerts, and take appropriate and timely actions as required.
May require limited off hours work (nights and weekends).
The qualified candidate has experience with many of the following hardware platforms, OS, protocols, technologies, and solutions:
NetApp FAS, AFF, E-Series, and FlexPod Converged Infrastructure solutions
Core experience with ONTAP 9.x, SANtricity, and StorageGRID
Cabling systems, upgrading ONTAP versions
Storage Protocols/SVM configuration: CIFS, NFS, Object, iSCSI, FC/FCoE
Data Protection: Snapshots, SnapMirror, SnapVault, Fabric Pool
System Manager, OnCommand Unified Manager, Active IQ Unified Manager
Storage Provisioning of Aggrs, Vols, LUNs, RAID knowledge and configuration
Data Migrations: VMs, CIFS, vol moves etc.
NFS Export Policies
VMware (thorough knowledge of hypervisor and features)
Core networking and switch knowledge ensuring proper configurations with NetApp FAS, AFF, & FlexPod solutions
Cisco UCS configuration and operations
Troubleshooting storage access issues (i.e. CIFS access, lost datastore access, etc.)
The qualified individual must be located a commutable distance from John C. Stennis Space Center, Mississippi.
Education/Experience
- A minimum of 8+ years of applicable experience, as outlined above, is required.
- Requires an active DoD Secret clearance
- DoD 8140 IAT Level II Certification: CompTIA Security+ CE or equivalent
- A Bachelor's degree and at least one or more of the following NetApp certifications strongly preferred, but not required:
- NetApp Certified Technology Solutions Professional
- NetApp Certified Data Administrator (NCDA)
- NetApp Certified Storage Installation Engineer
Compensation:
The target salary range for this position is $148,000 - $190,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
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Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
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The NetApp Entry Level Careers Program is designed to help you grow your career, sharpen your skills, and foster meaningful relationships. When you join the Program, you join a diverse, global community where innovative ideas flourish.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.
NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
*Applies to applicants for employment in the United States.