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About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO

Senior Employee Relations Investigator

Windsor, England, United Kingdom; Cork, Munster, Ireland
Job category: Human Resources Job ID: 128880-en_US
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Job Summary

This is a pipeline position that will be opened on a recurring basis and used to fill roles aligned with the required skill sets. Recruiting efforts will be ongoing until specific teams find an ideal match. 

Remote position

NetApp's Legal department is looking for a senior employee relations investigator with deep EMEA and AMER regional employment law knowledge and global investigations experience with primary focus in the US, UK, Ireland, Germany, Netherlands, France, Israel, and UAE. In this role, you will serve as a lead investigator independently handling your own caseload across these regions and provide expert-level consultation and resolution of employee relations issues and conflicts. In addition, you will help lead the development of the EMEA ER function and peer mentor junior investigators. You will also be responsible for maintaining case management systems and trackers across global regions, refining consistent and streamlined processes, developing and delivering proactive trainings, utilizing data trends in innovative ways for the benefit of the function and business, and partnering with HR to improve systems around performance management, RIFs, and other projects. 

Key Responsibilities

Global ER Investigations and EMEA ER Lead
•    Manage complex employee relations related investigations with limited supervision, end-to-end 80-85% of the time, including allegations of discrimination, harassment, retaliation, bullying, misconduct, bias, and other inappropriate behavior across NetApp locations within the EMEA and AMER regions. 
•    Design, develop, and implement ER processes, procedures, and organizational design in EMEA in partnership with Legal, HRBPs, and Ops, as the ER lead in that region.
•    Demonstrate a strong understanding of, and dedicated adherence to, confidentiality, neutrality, and other employment law and workplace investigations best practices. 
•    Exercise strong professional judgment, emotional intelligence, and collaborative communication with investigation parties and cross-functional partners in HR, Legal, and the business. 
•    Articulate findings to the business in the form of fact-based conclusions and recommendations that look towards broader organizational health improvements and long-term solutions that fix root cause issues. 
•    Capacity to handle high-level cases and manage a volume of 20+ cases at any given time in addition to assisting regional HRBPs with other workstreams and projects as needed. 

Case Management, Training, Conflict Resolution, and Other Projects 
•    Coach and execute on best practices in performance management, RIFs, organizational design, and other separation issues.  
•    Develop and deliver training content and programs for various audiences using cutting-edge learning and development modalities on topics including compliance policies, performance management, employment law, manager learning and development, and effective conflict resolution and communication best practices.   
•    Organize and direct global case management compliance initiatives in Navex Ethics Point, discern systemic issues, and creatively utilize data to help develop long-term and proactive solutions.   
•    Practical experience with conflict resolution consultation, coaching, collaborative problem-solving, and mediation to resolve workplace conflict effectively between employees and managers. 

Job Requirements

•    Experience leading the development of an EMEA ER function, global investigations, and advising on employment-related matters across EMEA and AMER. 
•    Experience independently conducting, documenting, and presenting thorough and fair investigations that will withstand legal scrutiny and promote consistency across multiple jurisdictions. 
•    Advanced skills in presenting investigation findings and other guidance at an executive level and influencing leadership to adopt best practices. 
•    Proven ability to work independently, act on priorities, and exercise proven judgment around key issues and identifying legal risk. 
•    Collaborative relationship management and expert communication skills to effectively navigate a highly cross-functional environment. 
•    Strong problem-solving, analytical, critical thinking, and organizational skills with great attention to detail, a growth mindset, and ability to adapt in rapidly changing environment.   
•    Learning and development, performance management, and project management experience highly valued. 
•    Familiarity with facilitation, mediation, and conflict resolution is helpful. 

Education

•    12 years relevant experience required 
•    JD, LLB, or other related degree and experience practicing labor and employment law or resolving high-level employee relations cases 
•    Formal training and/or certifications in workplace investigations and/or HR preferred 
•    Prior leadership and people management experience preferred.

#LI-DNI

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable accommodation

If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.

Data privacy

We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.

NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

*Applies to applicants for employment in the United States.