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Enterprise App Programmer
Bengaluru, Karnataka, IndiaJob Summary
As a member of the Oracle Quoting & Advanced Pricing IT support team, the selected analyst will be responsible for supporting the NetApp Quoting team. This role involves addressing production issues within the Q2O (Quote to Order) flow and collaborating closely with the sales team to ensure efficient and effective execution of the Q2O process.
Job Requirements
• Incident Management: Triage and resolve incidents reported in the Q2O domain.
• Data Fixes: Perform necessary data fixes to ensure the progression of quotes.
• Report Generation: Generate reports by executing SQL/PLSQL queries based on requirements from the Sales (Admin) teams.
• Release Support: Support multiple NetApp releases of the Quoting & Pricing tool.
• Process Improvement: Identify opportunities for process improvements and contribute to the development of more efficient Q2O workflows.
• Documentation: Maintain detailed documentation of incidents, solutions, and best practices to enhance the knowledge base.
• Experience:
o Total IT experience of 5+ years.
o Minimum of 3+ years of experience with Oracle Quoting and Advanced Pricing modules (preferred).
• Technical Skills:
o Proficiency in SQL and PL/SQL programming and debugging.
o Strong understanding of Oracle’s APPS R12 (AOL).
• Communication Skills:
o Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Soft Skills:
o Ability to work independently and as part of a team.
o Strong analytical and problem-solving skills with the ability to think critically and provide effective solutions.
• Additional Skills:
o Experience with Scrum and Agile methodologies is a plus.
Education
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
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Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
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NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
*Applies to applicants for employment in the United States.