Senior Technical Marketing Engineer
Bengaluru, Karnataka, India
Overview
At NetApp, we have a history of helping customers turn challenges into business opportunities. That’s because we bring new thinking to age-old problems, like how to use data most effectively in the most efficient possible way. As an Engineer with NetApp, you’ll have the opportunity to work with modern cloud and container orchestration technologies in a production setting. You’ll play an important role in scaling systems sustainably through automation and evolving them by pushing for changes to improve reliability and velocity.
Success profile
Ready to be an engineer at NetApp? Explore the traits that can help you thrive.
- Analytical
- Adaptable
- Communicator
- Detail-oriented
- Quick-thinking
- Problem solver
Responsibilities
Bengaluru, Karnataka, India Job category: Engineering Job ID: 127093-en_USAbout NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO
Job Summary
The Data Services team at NetApp helps customers protect and govern their data wherever it lives. We are responsible for driving preference for our storage platforms through a consolidated set of data protection and governance offerings.
We are looking for a Senior Technical Marketing Manager to contribute to growth and evolution of NetApp’s disaster recovery offering. In this role, the candidate will be a product evangelist, working closely with customers, partners, product marketing and field experts to understand their needs, to equip and enable them to tap the potential of Data protection offerings.
The success of this role depends on aligning customer, field, and company priorities to ensure that our data protection services bring more value to storage infrastructure while building and growing the products.
Job Requirements
• Generate product excitement and solicit feedback by delivering customer roadmaps and executive briefings.
• Integrate advanced product and use-case knowledge in specialized v-teams associated to specific go-to-market efforts.
• Generate outbound customer-facing content in the form of blogs, vlogs, and social media.
• Lead in technical conferences, trade shows by helping develop and deliver the needed collateral for customer outreach.
• Help Sales engineers and architects, customer success, and professional services with advanced product design to overcome functional, performance, or security related blockers impacting deal acceptance or customer satisfaction.
• Perform hands-on testing, documentation, and certification of bespoke configurations for product functional customizations.
• Lead in developing and maintaining field-facing tools such as TCO estimators, performance sizers, and more.
• Serve as a technical liaison for the product team for design and functional related escalations, providing technical oversight and guidance to the teams managing customer and partner-critical situations.
• Directly contribute to strategic relationship management for our strategic customers.
• Oversee enhancement request processes, ensuring technical, business, and financial context is well understood and influences product design and prioritization decisions.
• Lead technical analysis on install base data to equip internal teams to make rapid, confident decisions around use-case, design, and product reliability.
• Serve as technical subject matter expert for go-to-market planning with partner teams and contribute to technical market and competitive analysis.
• Experience of designing, supporting and operating enterprise infrastructure and operations.
• Customer obsession – demonstrated building a strong understanding of customer problems and building capabilities that help resolve their pain points.
• Ownership abilities – demonstrated end to end ownership, accountability, and a desire to lead from the front when required to achieve the desired outcome.
• Hands-on experience in storage, compute, networking, and virtualization solutions on hybrid-cloud including Data Protection & Business Continuity tools.
• Experience in building and operating production and test environments including compute, storage, networking components & enterprise workloads.
• Experience creating content including but not limited to videos, presentations, blogs, and technical documents.
• Experience designing for environments with stringent security requirements, including general, contractual, legal, geopolitical, and industry-specific security frameworks is a plus.
• Experience with enterprise automation frameworks and programming languages a plus.
Education
A minimum of 10 years of related experience.
An academic degree in Computer Science; or equivalent work experience.
If you are a highly motivated and experienced Product Manager who thrives in a collaborative and innovative environment, we would love to hear from you.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Did you know...
Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
Our values
Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.
Benefits
Volunteer time off
40 hours of paid volunteer time each year.
Well-being
Employee Assistance Program, fitness, and mental health resources to help employees be their best.
Time away
Paid time off for vacation and to recharge.
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster (PDF). NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.
NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
*Applies to applicants for employment in the United States.