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Deployment Engineer

Morrisville, North Carolina, United States; Cranberry Township, Pennsylvania, United States; Waltham, Massachusetts, United States; Wichita, Kansas, United States

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Overview

At NetApp, we have a history of helping customers turn challenges into business opportunities. That’s because we bring new thinking to age-old problems, like how to use data most effectively in the most efficient possible way. As an Engineer with NetApp, you’ll have the opportunity to work with modern cloud and container orchestration technologies in a production setting. You’ll play an important role in scaling systems sustainably through automation and evolving them by pushing for changes to improve reliability and velocity.

Success profile

Ready to be an engineer at NetApp? Explore the traits that can help you thrive.

  • Analytical
  • Adaptable
  • Communicator
  • Detail-oriented
  • Quick-thinking
  • Problem solver

Responsibilities

Morrisville, North Carolina, United States; Cranberry Township, Pennsylvania, United States; Waltham, Massachusetts, United States; Wichita, Kansas, United States Job category: Engineering Job ID: 133343-en_US

Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins.

Job Summary

At NetApp, we help customers turn operational complexity into opportunity through intelligent data infrastructure. Our success depends on the reliability and predictability of our cloud services, and that begins with disciplined release management, strong change governance, and seamless coordination across engineering teams. 

We are seeking an Deployment Manager to support release execution activities across a cloud storage service. In this role, you will contribute to safe and timely production deployments by ensuring that release processes and change management workflows are executed with high quality and attention to detail.

You will work closely across Engineering teams and cross‑functional partners to keep releases moving efficiently, ensure compliance with change management requirements, and provide operational visibility to leadership.  Based on experiences with driving software deployment, you will generate a roadmap to automate and optimize processes making software deployment more robust and efficient.  The roadmap will include building a framework for engineering teams to conduct their own software deployment autonmously, ensuring adequate service health validation checks are in place and reporting is available for passive use.    This is an excellent role for someone early in their career who is detail‑oriented, process‑driven, and passionate about reliability, quality, and operational excellence.

Success Profile

A successful Deployment Manager typically demonstrates the following traits:

  • Detail‑oriented and methodical
  • Organized with strong task‑tracking habits
  • Clear communicator across async and real‑time channels
  • Comfortable with fast‑paced, multi‑stakeholder environments
  • Process‑minded with interest in operational rigor
  • Eager to learn, ask questions, and grow domain expertise
  • Collaborative, supportive, and dependable
  • Familiar with CI / CD pipelines and general software deployment methodologies
  • Has experience with coordinating incident response to quickly mitigate software deployment blockers and/or service health issues.

Responsibilities

Release Management Support

  • Assist in coordinating release preparation and handoff activities across engineering teams.
  • Ensure required pre‑release inputs (e.g., configuration merges, build validation, dependency readiness) are complete before releases enter staging or production pipelines.
  • Support the queuing and tracking of releases in CI/CD pipelines, monitoring for progression, blocks, or delays.

Change Request Preparation

  • Prepare change requests with accurate build data, affected components, justification, and required details.
  • Conduct first‑pass validations of change requests to ensure completness, and compliance with evolving partner rules.
  • Route change requests to appropriate approvers and monitor the approval chain, escalating when delays occur.
  • Support routine renewal/update cycles for deployment that are exempt from rigorous change management processes. 

Deployment Coordination

  • Coordinate across engineering teams to facilitate production deployments.
  • File and track support cases and bug reports as required to initiate or unblock deployments.
  • Monitor deployment progress, track success/partial‑success/failure signals, and capture notes for follow‑up.
  • Assist with retry workflows by incorporating updated build numbers and ensuring corresponding change requests are filed correctly.

Operational Reporting & Communication

  • Prepare and share deployment updates in the appropriate communication channels and meetings.  
  • Update dashboards and Confluence pages to reflect current deployment status, release progression, and changes in readiness criteria.
  • Summarize key updates for recurring release syncs and engineering review meetings.
  • Maintain accurate records of operational activity, approvals, and changes to support incident reviews and retrospectives.

Process Documentation & Continuous Improvement

  • Maintain internal documentation for change request submission, release handoff and deployment workflows.
  • Identify recurring gaps in release inputs, late configuration merges, or missed readiness tasks and help propose procedural improvements.  Generate a backlog of improvements, prioritize improvements based on impact and drive for desired outcomes.
  • Assist in implementing process refinements recommended by senior engineering and production leaders.
  • Participate in retrospectives and governance forums, capturing action items and updating documentation accordingly.

Job Requirements

Minimum Qualifications

  • 3+ years of experience in software, operations, program coordination, or a technical support role.
  • Strong attention to detail, organizational skills, and ability to manage multiple concurrent tasks.
  • Effective written and verbal communication across technical and non‑technical audiences.
  • Experience working with ticketing, workflow, or change management tools (e.g., ServiceNow, Azure DevOps, EV2, Jira).
  • Interest in cloud services, production operations, DevOps practices, and reliability engineering.

Preferred Qualifications

  • Experience with Python and/or Powershell automation.
  • Familiarity with release pipelines, deployment workflows, or change governance (R2D/SafeFly experience a plus).
  • Exposure to Azure, cloud computing concepts, or distributed systems.
  • Ability to interpret technical documentation (e.g., deployment guides, configuration change specs).
  • Experience contributing to process or documentation improvement efforts.

Education

Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.

Compensation:
The target salary range for this position is $131,000-$164,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.


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Our values

Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.

Benefits

Volunteer time off

40 hours of paid volunteer time each year.

Well-being

Employee Assistance Program, fitness, and mental health resources to help employees be their best.

Time away

Paid time off for vacation and to recharge.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable Accommodations

At NetApp, we are committed to fostering an inclusive and accessible workplace where individuals with disabilities can thrive. In alignment with our values, NetApp provides reasonable accommodations and adjustments where possible to qualified applicants and employees with disabilities, in accordance with employment rights and regulations relevant to their country of employment, to ensure equal access to employment opportunities and job performance.

Applicants who would like to request an accommodation or adjustment are encouraged to Contact Us. Each request will be assessed on a case-by-case basis, in accordance with applicable laws and our commitment to equity and belonging within our culture, values and business practices. Requests will be handled confidentially and respectfully, and we will work collaboratively to identify effective solutions.

  • For reasonable accommodations in Germany, click here.
  • For reasonable accommodations in France, click here.
  • For reasonable accommodations in The Netherlands, click here.

Please note that we do not accept unsolicited resumes to the above email address.

Data privacy

We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.

NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.

However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. However, our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team reviews applications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.