About NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
Sales Academy Solutions Engineer
North Carolina, United StatesThe Sales, Support and Services (S3) Academy is a 2-year global program for early-career talent aiming to become NetApp leaders, sales professionals, and technical pioneers. It starts with a 90-day training in software, systems, and cloud technologies. We invest in new talent, valuing your energy and ideas to maintain our market leadership. You'll be challenged and supported with resources, mentoring, and feedback, while being part of a team that celebrates individuality and diverse perspectives.
Job Summary
As an Academy Solutions Engineer in NetApp’s Cloud CSA team, you will operate in a pre-sales capacity, working collaboratively with our sales and technical teams. You'll identify candidate workloads, design and architect appropriate solutions, run proofs-of-concept, and guide customers in adopting NetApp’s cloud-based products. This role is highly technical, focusing on customer and partner interaction, education, and collaboration, placing you at the heart of our customers’ digital transformation efforts.
About Us
Join the global Cloud Solutions Architect team within NetApp’s Public Cloud Services business unit. We are dedicated to driving customer adoption of our cloud services, implementing and scaling our cloud and software services, and exceeding sales goals. Our team prides itself on agility, adaptability, and continuous process improvement.
Job Requirements
- Strong technical knowledge of cloud concepts and technologies.
- A passion for solving customer business challenges with cloud technology solutions.
- Self-motivated and results-oriented with the ability to work independently.
- Experience in customer engagement within the as-a-Service space.
- Ability to prioritize and manage multiple projects simultaneously.
- Eagerness to learn and adapt to changing requirements and technologies.
- Experience running proofs-of-concept for software, hardware, or cloud-based solutions in a pre-sales role.
- Knowledge of Network Attached Storage (NAS) and its application in cloud environments.
- Familiarity with container orchestration, preferably Kubernetes, is a plus.
- On-premises infrastructure experience and data migration methodologies are a plus.
- Willingness to travel within the assigned geography to customer locations.
- Excellent verbal and written communication skills.
- Strong English language skills (additional languages are a plus).
Regular Activities
- Qualify customer opportunities and design tailored solutions leveraging NetApp's cloud offerings.
- Deliver compelling presentations and run technical workshops to demonstrate solutions.
- Develop and execute proofs-of-concept to showcase the effectiveness and value of our solutions.
- Collaborate with sales, technical, and customer success teams to ensure seamless customer experiences.
- Participate in and host industry meet-ups and user groups.
- Publish reference architectures, significant wins, and best practices.
- Maintain accurate and up-to-date customer opportunity status in Salesforce.
- Engage in continuous self-study to stay ahead of the curve on public cloud services and emerging technologies.
Education
- Bachelor’s degree (preferred) with a strong academic background.
- Any cloud-related certifications are a plus.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
Related content
Diversity, equity, inclusion, and belonging
We are a collection of diverse people from around the world with our own individual stories. We share the drive to create innovative, world-class products. We're One NetApp, and we find strength in celebrating our individuality.
NetApp Entry Level Careers Program
The NetApp Entry Level Careers Program is designed to help you grow your career, sharpen your skills, and foster meaningful relationships. When you join the Program, you join a diverse, global community where innovative ideas flourish.
Find your ideal job
In a world consistently defined by new expectations, can you quickly adapt for the success of our customers? We reward innovation and problem-solving.
Jobs for you
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- Sales Academy Solutions Engineer North Carolina, United States
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email careers@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.
NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
*Applies to applicants for employment in the United States.