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About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Senior Manager, Compensation Business Partner - Sales, Marketing, Services, and Customer Success

San Jose, California, United States
Job category: Human Resources Job ID: 132336-en_US
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Job Summary

The Senior Manager, Compensation Business Partner – Sales, Marketing, Services, and Customer Success will design, implement, and manage competitive and effective compensation programs and jobs for the NetApp Sales, Marketing, Services, and Customer Success organization (SMS&CS). This role will involve close collaboration with sales leadership, finance, and HR teams to ensure our job structure and compensation drives the desired sales behaviors and business outcomes. This role will collaborate with the sales incentive team but will not design and manage sales incentive plans such as commission or quota plans.

Job Requirements

Compensation Strategy:

  • Support the development and maintenance of job profiles and job architecture to ensure consistency and market relevance.
  • Work closely with other HR teams to develop solutions and collaborate with Sales leadership to translate compensation philosophies into actionable strategies.
  • Conduct market research and benchmarking to ensure competitive positioning.
  • Lead compensation projects of significant impact for business units or globally.

Collaboration and Communication:

  • Build relationships that result in trusted partnerships.
  • Partner with HR and SMS&CS leadership to understand business needs and develop tailored job structures and compensation solutions.
  • Create and distribute clear and impactful communication materials that enhance understanding and highlight the value of our compensation programs.
  • Take an active role in educating internal people partners, business units and employees to enable objective decision-making and facilitate meaningful compensation conversations.

Analysis and Reporting:

  • Analyze performance and other demographic data to evaluate the effectiveness of compensation plans.
  • Utilize data-driven insights to analyze compensation trends, identify gaps, and recommend solutions
  • Prepare comprehensive reports and presentations for senior management.

Other Responsibilities:

  • Participate in the annual pay cycle, leading efforts for the SMS&CS organization.
  • Continuously review and improve compensation processes to enhance efficiency and effectiveness.
  • Lead compensation projects of significant impact for business units or globally.
  • Develop and maintain compensation-related policies and procedure

Qualifications

  • Education: Bachelor's degree in Business Administration, Human Resources, Finance, or related field. Master's degree or CCP (Certified Compensation Professional) certification is a plus.
  • Experience: Minimum of 10-15 years of experience in compensation management, with experience supporting the sales function.
  • Skills:
    • Technical Skills: Proficiency in HRIS systems, compensation software, and advanced Excel skills. Knowledge of statistical analysis and data visualization tools is a plus.
    • Analytical Skills: Strong analytical and problem-solving abilities. Ability to interpret and synthesize large amounts of data to inform decision-making.
    • Communication Skills: Excellent written and verbal communication skills. Ability to effectively present complex information to various audiences.
    • Interpersonal Skills: Strong relationship-building and collaboration skills. Ability to influence and partner with stakeholders at all levels of the organization.
    • Attention to Detail: High level of accuracy and attention to detail in all work products.

Compensation:
The target salary range for this position is 171,700 - 255,200 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. 

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable Accommodations

At NetApp, we are committed to fostering an inclusive and accessible workplace where individuals with disabilities can thrive. In alignment with our values, NetApp provides reasonable accommodations and adjustments where possible to qualified applicants and employees with disabilities, in accordance with employment rights and regulations relevant to their country of employment, to ensure equal access to employment opportunities and job performance.

Applicants who would like to request an accommodation or adjustment are encouraged to Contact Us. Each request will be assessed on a case-by-case basis, in accordance with applicable laws and our commitment to equity and belonging within our culture, values and business practices. Requests will be handled confidentially and respectfully, and we will work collaboratively to identify effective solutions.

  • For reasonable accommodations in Germany, click here.
  • For reasonable accommodations in France, click here.
  • For reasonable accommodations in The Netherlands, click here.

Please note that we do not accept unsolicited resumes to the above email address.

Data privacy

We care about your privacy and, therefore, ask that you read our Candidate Privacy Notice before you submit any personal information to us.

NetApp does not carry out any solely automated decision making (i.e. the process of making a decision by automated means without any human involvement) in determining your suitability or eligibility for specific roles.

However, the processing of your personal information is carried out with the aid of manual and automated tools. In particular, NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and/or rank internal employees seeking promotion or other internal mobility. However, our talent acquisition team or our recruiters will ultimately select the candidates for further consideration, following human review of any automated evaluation results and associated underlying documentation (or lack thereof) submitted with the candidates’ application.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team reviews applications submitted through our company website only. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.