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About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO

Change Management & Communications Specialist

Remote - US
Job category: Business Operations Job ID: 128982-en_US
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Job Summary

We are looking for a proactive and results-driven Change Management & Communications Specialist to join the Worldwide GTM Operations team. In this role, you will support transformation initiatives across the GTM Operations organization and manage key executive communications. You will work closely with stakeholders at all levels to drive successful change, enhance internal communication strategies, and foster a culture of engagement and collaboration. Your expertise in strategic communication will be critical in amplifying leadership messages, building employee engagement programs, and shaping a positive narrative around change. If you are passionate about guiding organizations through transformation and creating impactful communication, we want you on our team!

The ideal candidate will reside in or near either New York City or San Jose, CA.

Job Requirements

  • Drive Change Initiatives: Implement the established GTM change management framework to drive the successful adoption of change, including process improvements and cultural transformations. Assess the impact of change on people, processes, systems, and culture, and develop mitigation strategies to address potential risks and challenges.  
  • Executive Communication: Partner with GTM Ops leadership to develop and deliver clear, compelling, and strategic messages to drive organizational change. Craft executive communications, presentations, and thought leadership pieces, ensuring consistent and impactful messaging aligned with priorities and change initiatives. Act as a liaison between the GTM Ops leadership and team members, providing leadership visibility and fostering open, transparent dialogue.
  • Employee Engagement: Develop and implement employee engagement campaigns to foster a positive environment during change, focusing on building excitement and buy-in. Design creative campaigns and interactive content that drive involvement and engagement, encouraging feedback and participation in transformation efforts. 
  • Communication and Training: Design and execute communication plans that ensure employees at all levels understand the benefits and impact of change initiatives. Develop training materials and content for leadership and employees, providing the tools and resources to embrace change effectively.
  • Monitoring and Continuous Improvement: Continuously monitor the effectiveness of communication strategies, adjusting as needed to improve engagement. Track key metrics and update leadership regularly on the success of communication efforts and employee engagement. Advocate for continuous innovation within GTM Operations to manage change proactively.

Education

•    Bachelor’s or master’s in communications, Business, Organizational Development, or a related field.
•    Proven experience in executive communication, social media management, and employee engagement, with a focus on driving change initiatives and organizational transformation.
•    Ability to independently draft, develop, and deliver key communications with a diverse set of stakeholders that are clear, concise, compelling, and consistent. 
•    Aptitude to build relationships and collaborate effectively with stakeholders at all levels of the organization
•    Flexible and adaptable, with an ability to thrive in ambiguous situations.

Compensation:
The target salary range for this position is 108,800 - 140,800 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. 

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

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Equal Opportunity Employer*

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster, Know your rights poster, and NetApp EEO policy. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.

Reasonable accommodation

If you are an applicant with a physical or mental disability requiring an accommodation, or you require a religious accommodation for any part of our application process, please email gdib@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.

Data privacy

We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.

NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.

An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.

Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

*Applies to applicants for employment in the United States.